This version of Outlook Web Access only supports your primary calendar folder

Posted on 2005-04-11
Last Modified: 2010-08-05
A user in our company is unable to access his Outlook Calendar of the OWA online application.  This has been an issue from before I arrived and since he has been here - there's no changes to his laptop profile or programs that would indicate a change to his .pst file or registry settings.  What I do notice is under him 'Mailbox' in the Outlook Web Access, Calendar has a folder/envelope icon instead of a calendar icon.  When you go to the root level and click on 'Calendar' the following error message pop's up:

"This version of Outlook Web Access only supports you primary calendar folder"

When I toggle back to the Outlook view, the 'Calendar' under 'Mailbox - UserName' has a calendar icon.  I've export the .pst file and imported it back into C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook to repair it, but still, the OWA calendar does not display any dates, and when you double click on the Mailbox | Calendar, the above error message displays.  

We're using Exchange 2000 with Outlook 2000.  

Any help would be greatly appreciated.

Question by:ZSN-IT2
    LVL 21

    Accepted Solution

    Access the users mailbox via OWA, click OPTIONS and make sure that the "Use Microsoft Schedule+ as My Primary Calendar" option isn't selected.  I don't have a 2000 OWA server available to me, but that was a problem with Exchange 5.5.

    Author Comment

    That was it.  I was incorrect about the Exchange server.  It is 5.5.  Thanks so much!

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