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MS Project 2000 - The printer connection isn't working

Posted on 2005-04-11
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Last Modified: 2008-01-09
I receive the message "The printer connection isn't working, Check your printer connections, then try again" when trying to print in Project 2000.
All other applications print fine except for Project. It just started happening recently with all users.

Anyone aware of any service packs or conflicts that could be causing this?
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Question by:ChiAlwon
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by:WileECoyote45305
ID: 13756063
One thing I always ask is this, no matter what the application is... When you click File, Print (and not the printer icon in the toolbar), what printer is shown as the destination? That is, confirm that the correct printer is selected there.
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by:ChiAlwon
ID: 13756207
The correct printer is showing and has been set up over and over again.

This occurs on multiple users PCs
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by:WileECoyote45305
ID: 13756426
Thanks for confirming that.
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Author Comment

by:ChiAlwon
ID: 13756833
I am even speaking to Microsoft about this issue and still no resolution
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by:dbase118
ID: 13764427
Have you updated with the latest SP's. There were some printing errors adressed but I cant remember anything exactly like what you describe. Cant hurt to run the updates though.
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by:ChiAlwon
ID: 13775457
Issue resolved. Had to reset a cluster
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by:WileECoyote45305
ID: 13962673
No objections here.
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by:tonin
ID: 22816577
I have the same problem in windows 2003 citrix server with Project 2000. Only admnistrator can print from project, but all users can do from other applications.

How do you resolve the issue?

Regards.

P.D: In windows 2000 with project 2000 all users can print.
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