Outlook 2003 registry or installation problem when trying to access mail accounts
Posted on 2005-04-12
I'm having a nightmare with Outlook 2003. I seem to have some sort of registry problem. Outlook runs fine except it won't "send/receive" and when I select Tools/Email accounts from the menu I get the following error:
"The operation failed due to a registry or installation problem. Please restart Outlook and try again. If the problem persists please reinstall".
I have tried reinstalling, that doesn't work.
I have tried (based on other solutions posted on this site) renaming the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles
to "Old Profiles".
This gives me an option to create a new mail profile (seems to be a windows xp thing). If I do create a new profile I get a message saying
"There was an error accessing your system registry".
I get the same error if I attempt to create the profile from Control Panel / Mail.
The new profile does get added and then Outlook will start properly but I am back to the initial problem.
Any ideas would be greatly appreciated!!