Blue screen on startup

Posted on 2005-04-12
Last Modified: 2008-01-09
When i started one of my machines up this morning the windows splash page loaded and then just before the logon start came up i get a blue screen of death then the machine restarts itself.

the error mesage is *** Stop: 0x0000001E (0xC000001D.0x000000003.0xEB1BF524,0Xeb4C0C98)

*** Adreess EB4c0cg98 base at EB4C0000, DateStamp 3f5b9999 - idisw2km.dll

I have run hardware Diagnostic and thats fine.

Also i unplugged all the external devices connected.

Any ideas? Formatting IS NOT an option ;)

Question by:willa666
    LVL 1

    Author Comment

    their was a typo in my first posting :)

    the error mesage is *** Stop: 0x0000001E (0xC000001D.0x000000003.0xEB1BF524,0Xeb4C0C98)

    *** Adreess EB4c0cg98 base at EB4C0000, DateStamp 3f5b9999 - idisw2km.dll
    LVL 20

    Accepted Solution

    NT status code 0xC000001D is usually caused by hardware error.

    faulty motherboard

    faulty ram

    faulty video card

    If you want to find out the culprit, attach  5 to 6 minodumps at any webspace. You can find the minidump at the folder \winnt\minidump

    LVL 20

    Expert Comment

    NT Status C000001D stands for STATUS_ILLEGAL_INSTRUCTION which is caused by faulty hardware
    LVL 4

    Expert Comment

    Error Message: STOP 0x00000001e KMODE_EXCEPTION_NOT_HANDLED in Win32k.sys
    LVL 16

    Expert Comment

    Did you recently install some Matrox hardware?

    Try using the recovery console (boot from the Windows 2000 CD if you didn't install it) to find the idisw2km.dll file and rename it to idisw2km.old.

    Reboot and see if that gets your OS back.


    LVL 35

    Expert Comment

    by:Nick Sui
    >>>then just before the logon start came up i get a blue screen of death then the machine restarts itself.

    Did you try Last Known Good Configuration, Safe Mode or Safe Mode with Networking? because each of recovery method uses  pre-set registry keys to load device and its drivers.

    Let me know.
    LVL 19

    Expert Comment

    Can you boot up in safe mode ..
    Try last known good configuration..
    LVL 20

    Expert Comment

    This is a hardware error and last known good configuration does not resolve the problem.

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