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RFlorschuetz

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Notes 4.6 Certification Error

I inherited the administration of a Notes 4.6 (no manuals!) - small amount of users, one server, few databases, not used for mail, just accessing the databases.  I have supported end-users in Notes in the past but not at this level.  

Users began to experience an expired certificate this Monday, thus denying access them to the server (they ignored the warning messages).

To correct this (following online help examples), I made a safe copy of the user id, brought it up on the server admin, recertified the ID (setting the expiration for 10 yrs), merged it back into the user ID.  Still having the problem.  In looking at the ID, there are around 11 certificates listed, many expiring next month, one expired this past weekend, still listed and the user is still locked out - the recent recert is recognized, but the 'old' certificates are listed there as well.  

When looking at the other ID's (cert and server), there are many certificates, one expiring this past weekend.  I was able to locate another cert file, dated much older, but do not have the password for this one.  When starting up the server, I am getting a message that the server needs to recertifiy in one month, etc.  

I need help... !  
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qwaletee

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RFlorschuetz

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Thanks!  This actually led me to look around a bit more - I ended up using the instructions on how to handle a lost, stolen, compromised certified (from IBM Support website) - that seemed to work (luckily we have a small number of users).