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Shared mailbox - disable Delete

Hi

I have a shared mailbox with about 15 people who have a Mailbox Right to view the mailbox. However, recently someone keeps deleting emails from there and no one knows who is doing it.

Is there any way to stop certain people deleting from the shared mailbox?

Thanks in advance
Raj.
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rhirani
Asked:
rhirani
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1 Solution
 
SunKingCommented:
Depends on how you shared it. If you right-clicked the Inbox of the shared account, clicked permissions there and added the users, you can set their Delete rights to None.
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rhiraniAuthor Commented:
I have added the users into the Mailbox Rights from AD, with Full Mailbox Access. Anything less then this permission does not let the user open the mailbox. And I have tried to Deny the Delete mailbox storage option but this still does not work.
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SunKingCommented:
How do you need the users to access the mailbox? If they only need to read the mail that arrives there there are better solutions. I do not think there are any good solutions for denying them delete rights if they need complete access to the entire mailbox.
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rhiraniAuthor Commented:
Most of them only need to read and somethings reply to the messages. Only the 2 managers need to be able to delete.

What solutions are available?

Thanks
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preekishCommented:
on the public folder right click and go to properties, then check the permissions, assign either Read access

OR

Set them as non editing author.
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SunKingCommented:
Either set up a public folder, or log on as the shared mailbox user, right click the inbox, Permissions, and set them there. Remove Full malbox rights from AD. The users can then access the inbox according to the permissions you set here.
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preekishCommented:
Hmm thats what I suggested
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SunKingCommented:
Yeah, except that your answer looked like you assumed it was a public folder already. I might have misread that though. Anyway, my other solution also works.
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rhiraniAuthor Commented:
There are a lot of subfolder within the Inbox, so how would I permission the user to see all the subfolders?
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SunKingCommented:
If you need subfolders you need to go the way of a public folder. There is no way of opening other peoples subfolder other than the standard folders using Outlook without using different profiles and giving them full mailbox access.
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rhiraniAuthor Commented:
how about if I changed the Default user from None to Reviewer, would this work?
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SunKingCommented:
Then your entire Exchange-organization would get Reviewer-access to that inbox, yes. But Not the subfolders, as you can't open them remotely on a regular mailbox. You need to use a public folder for that.
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rhiraniAuthor Commented:
OK. Thanks for all your help and advise. I will accept in a minute!

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redaayadCommented:
I have the same issue 10 users sharing mailbox and somebody is
Deleting emails and I can't find him :(

Please advise how to find who is deleting emails
From a shared mailbox
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