Disabled user account gives email bounce.

Posted on 2005-04-13
Last Modified: 2008-03-10
When a user leave i like to disable their user account in Active Directory.  Mainly because they will probably be replaced within a month and the new user will reqire the same access rights and email D-list groups.

There is a slight problem with this.  When a user acount is disabled in AD any emails sent to it (via its D-list membership) return a non-delivery report to the sender.

Is there a way around this?  - as i really would like to leave the users email groups on the disabled user account.

many thanks for your time

Question by:detox1978
    LVL 5

    Expert Comment

    There is a Microsoft KB article that explains this problem:

    In addition, Micrsoft has made a tool called NoMAS which fixes these problems automatically. Unfortunately you need to call Microsoft PSS to get this tool, as it is not a public download. Alternatively, you can do everything manually, according to the KB.
    LVL 5

    Accepted Solution

    Oh, and you can check out for some other comments.
    LVL 22

    Expert Comment

    Just disable the account and remove the Exchange attributes which no longer makes the account mail enabled/mailbox enabled. When the new users arrives you can create a mailbox for the user. If you want to still recieve messages to this accout you can create a Pf and add the smtp address for a shorterm fix.
    LVL 104

    Expert Comment

    You can still allow the user to receive email even with the account disabled by making a small change on the account.

    Grant the user "SELF", the right "Associated External Account". No other user account can have this right, so make sure that you haven't set it to anyone else.

    Granting this right will also stop error messages piling up in your event viewer caused by the disabled accounts.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Want to promote your upcoming event?

    Are you going to an event? Are you going to be exhibiting at a tradeshow? Talking at a conference? Using a promotional banner in your email signature ensures that your organization’s most important contacts stay in the know and can potentially spread the word about the event.

    Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
    Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
    In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
    This video discusses moving either the default database or any database to a new volume.

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now