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Disabled user account gives email bounce.

When a user leave i like to disable their user account in Active Directory.  Mainly because they will probably be replaced within a month and the new user will reqire the same access rights and email D-list groups.

There is a slight problem with this.  When a user acount is disabled in AD any emails sent to it (via its D-list membership) return a non-delivery report to the sender.

Is there a way around this?  - as i really would like to leave the users email groups on the disabled user account.

many thanks for your time

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1 Solution
There is a Microsoft KB article that explains this problem: http://support.microsoft.com/?id=278966

In addition, Micrsoft has made a tool called NoMAS which fixes these problems automatically. Unfortunately you need to call Microsoft PSS to get this tool, as it is not a public download. Alternatively, you can do everything manually, according to the KB.
Oh, and you can check out http://hellomate.typepad.com/exchange/2004/07/ndrs_disabled_a.html for some other comments.
Just disable the account and remove the Exchange attributes which no longer makes the account mail enabled/mailbox enabled. When the new users arrives you can create a mailbox for the user. If you want to still recieve messages to this accout you can create a Pf and add the smtp address for a shorterm fix.
You can still allow the user to receive email even with the account disabled by making a small change on the account.

Grant the user "SELF", the right "Associated External Account". No other user account can have this right, so make sure that you haven't set it to anyone else.

Granting this right will also stop error messages piling up in your event viewer caused by the disabled accounts.



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