Error message msgsrv32 not responding under 98SE

Posted on 2005-04-13
Last Modified: 2013-12-29
I have just reinstalled Windows 98SE on a Pentium 3 motherboard but I keep getting the message msgsrv32 is not responding amd the system hangs and all I can do is reboot and go round in circles.  If you press ctrl/alt/del you get the message "Wait-system busy waiting for Close Program dialog box to be displayed" and you have to reboot.  This is a clean installation of SE on a newly formatted hard drive and I have never experienced this problem before. All suggestions gratefully received.
Question by:medcomputers
    LVL 7

    Accepted Solution

    Give this MS KB article a look.;en-us;306616

    There are several other KB articles reffering to msgsrv32. They all seem to be related to power management (ACPI) issues.

    Hope this helps.

    LVL 13

    Assisted Solution

    LVL 29

    Assisted Solution


    That message is many times related to hardware problems/conflicts.

    It may be worth starting in Safe Mode and searching Device Manager (Control Panel > System) for duplicate entries.

    Take a look at the devices reported in Safe Mode (exclude System Devices), if you find duplicate entries, delete ALL of them and reboot letting Windows reinstall the drivers and hopefully solving the problem.

    Usual culprits: Display Adadpter, Communication Devices (Modem, NIC), Sound Devices.

    Good luck,

    LVL 13

    Expert Comment

    Following zee's comment, one should disconnect each device first, then reinstall each device, check out the operation and the control panel, system, device manager for yellow ?. I just did that on a machine where it would not recognize the hardware. I actually and I do not in any way imply you should do it was to format the HD. At this point, every card was physically removed and reinstalled one at a time.

    LVL 23

    Assisted Solution

    by:Mohammed Hamada

    Msgsrv32.exe is a program (Windows 32-bit message server) that performs several background functions necessary for Windows operation.

    These functions include:

    Load installable Windows drivers at startup and unload them at shutdown, Run the shell program (usually Explorer.exe) and re-run the shell if it fails to respond, Mediate Plug and Play messages among various parts of the operating system
    Coordinate automatic responses to Setup programs. This includes checking whether a Setup program has improperly overwritten Windows files, and optionally restoring the Windows versions of those files Display the initial logon dialog box if networking is enabled, Play the system startup and shutdown sounds.

    All these can cause the message that you are having, now Click start, run, and type SFC, and scan your hard drive.

    If nothing happens Then try to Reinstall your drivers one by one to see which one is causing this message.
    Have a look at this link:-


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