jetdirect cant print

Posted on 2005-04-13
Medium Priority
Last Modified: 2013-12-15
Hi all

just installed for the fist time a jetdirect print server the server has a ip address
of cant print or ping ant suggestions

Thank davy
Question by:davy999
  • 2
LVL 21

Expert Comment

ID: 13777079
What is your network address range?

Unless your PCs are on the same subnet (192.168.1.x) you won`t be able to connect.

You can use jetdirect admin to do this, or try the printserver`s builtin webserver

Try typing "ipconfig" at a dos prompt on a pc.

if the address is not 192.168.1.something, change it in network properties> TCP/IP to, connect to the print server with internet explorer, by typing in , change the address to what you want it to be, and then restart it.
Then change your PC back to it`s old settings.

Author Comment

ID: 13778913
no problem i know all about ip address,s just cant ping or print
LVL 21

Accepted Solution

wyliecoyoteuk earned 2000 total points
ID: 13786253
Well, if the print server IP address is in the same subnet, the hardware is working ok, and you can`t ping:

1, A firewall or other software is stopping it
2: there is not a working physical connection between the pc and the printserver.

I would connect a laptop or pc with a crossover cable direct to the printserver and try to ping it.

If that fails, the printserver is probably toast.

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