jetdirect cant print

Posted on 2005-04-13
Last Modified: 2013-12-15
Hi all

just installed for the fist time a jetdirect print server the server has a ip address
of cant print or ping ant suggestions

Thank davy
Question by:davy999
    LVL 21

    Expert Comment

    What is your network address range?

    Unless your PCs are on the same subnet (192.168.1.x) you won`t be able to connect.

    You can use jetdirect admin to do this, or try the printserver`s builtin webserver

    Try typing "ipconfig" at a dos prompt on a pc.

    if the address is not 192.168.1.something, change it in network properties> TCP/IP to, connect to the print server with internet explorer, by typing in , change the address to what you want it to be, and then restart it.
    Then change your PC back to it`s old settings.
    LVL 6

    Author Comment

    no problem i know all about ip address,s just cant ping or print
    LVL 21

    Accepted Solution

    Well, if the print server IP address is in the same subnet, the hardware is working ok, and you can`t ping:

    1, A firewall or other software is stopping it
    2: there is not a working physical connection between the pc and the printserver.

    I would connect a laptop or pc with a crossover cable direct to the printserver and try to ping it.

    If that fails, the printserver is probably toast.

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    Join & Write a Comment

    If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
    How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now