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NEC ND-3520A refuses to burn onto either DVD-R or DVD+RW

Hi,

I have just bought a NEC ND-3520A DVD burner, but I am having a few problems trying to burn images onto DVD with it.  When I look in Windows Explorer the drive is labelled: "DVD-R Drive (D:)".  However, when I insert an EMTEC DVD-R disc into the drive, the label turns to "CD Drive (D:)".  If you click on the drive you get the error message: "D:\ is not accessible.  Incorrect Function.".

When I put a Maxell DVD+RW disc into the drive the label also changes to "CD Drive (D:)" and clicking on the drive results in the same error message.

Using Alcohol 120%, when I use the "Image Burning Wizard" to try to burn a CUE file onto the DVD+RW disc, leaving all options as default; when I click "Start" it "Initializes Device..." for a while and then reports the disc as being "Unformatted (DVD+RW)" but asks me to "please insert an empty disc into the following CD/DVD-Recorder to continue.".  No image is burned.

When I do the above with the CD-R disc everything is the same except it reports the disc as being "Empty Disc (DVD)".

Can anyone help me to get this to work?

Many thanks,
Steve.
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steve_bagnall
Asked:
steve_bagnall
2 Solutions
 
CallandorCommented:
Did you uninstall some burning software recently?  Here is an article about getting rid of upper and lower filters in the registry: http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
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steve_bagnallAuthor Commented:
Thanks, but no - this is a fresh install, and I have not received any of the error messages in that link, so I think that this is not my problem.  Any other ideas?

Cheers,
Steve
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WatzmanCommented:

You should get this kind of response with a blank media.

What happens if you put in a burned CD or DVD?

You need to install some real burning software .... e.g. Roxio (version 6 or later) or Nero (version 6 or later).  Whichever you install, both products have a ton of updates on their publisher's web sites that are important.

Some of the messages that you are getting suggest that you may be trying to use UDF (aka Packet writing) software.  I not only suggest that you don't use such software, I suggest that you don't even install it.  You want to stick to "ISO Standard" media, or you can expect a lot of grief (especially if you ever try to read things burned on that computer on another computer).  UDF burning requires "pre-formatting" the media.  ISO burning uses blank media (or media with a previously burned image to which you are adding data).  [The UDF components of Roxio and Nero are called "Direct CD", "Drag-to-Disc" and "InCD".  They are installed by default but can be omitted if you un-check them].

Also, strong recommendation here, all eraseable media, both CD and DVD is kind of unstable, and should not be used for archival storage.  The burned image has a tendency to "fade" over time.  If you are burning backups to keep, use only "one-time" media.  And for DVDs, I have found the "-" media to be generally more reliable than the "+" media, other things being equal.

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steve_bagnallAuthor Commented:
Hi,

Thanks I will get a copy of Nero and try that tonight.  I originally bought the DVD-R for backup, only got the DVD-RW to check that it wasn't the disks at fault.  Anyway will post back later with results.

Cheers,
Steve.
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huntersvcsCommented:
Even new DVD-Burners sometimes require firmware updates.  If the new SW doesn't help, visit the website of the manufacturer to see if any new firmware updates have been released.
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steve_bagnallAuthor Commented:
Solved this.  Used Alcohol 120% and mounted the CUE file onto a virtual drive.  From this created an ISO image, and used that to burn to DVD-R.  
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