Contacts Folder in Outlook 2002 does not display names from the Address book.
Posted on 2005-04-13
I'm new here, so forgive any errors in protocol. I've seen similar questions to this before, but I haven't found a solution that addresses my particular problem, so I'll try to be very specific. When I click on the Contacts folder that's listed under "Outlook Today- Personal folders", there is no information listed. When I go to "Tools-Address Book", all the addresses are listed there. In that dialogue box, there's a drop-down list under the heading "Show Names From The:" That list currently shows "Contacts", but there are six other choices, all labeled "Contacts" that can be selected. What do I do to have the correct Address Book information show up when I click the Contacts folder?
(I figure the extra "Contacts" in the drop-down box were generated as I archived and backed up old outlook.pst files to keep only 6 months of email in my current Outlook Today folder. But I've never had this problem before.)
Sorry for being long-winded. Please note I'm not having the converse problem that shows up here; I'm still able to pull from the Address Book when addressing email.
Thanks for any help.