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OL2003 + Rules + New Mails

Posted on 2005-04-13
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Last Modified: 2010-04-08
I'm not sure if this is the right forum to post.

Server - Exchange 5.5 SP5
Client - Outlook 2003
OS - XP Pro SP2

I've recently upgraded from OL2000 to OL2003. I have rules that would move new items as they arrive to separate folers based on the various criterias.

When I was using OL2000, I had the notification set so that the envelope would show up in the system tray whenever there are new items arriving.

Ever since the upgrade to OL2003, the envelope would *only* appear when new items are arriving in the Inbox. I believe this feature is by design.

Is it possible to get this feature back in OL2003? I'm quite sure the feature was there when I was using OL2000.

Many thanks!
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Question by:graffixx
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Accepted Solution

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traval earned 150 total points
ID: 13778500
If you open one of the rules and go to the "select action" screen, there should be a checkbox to "display a desktop alert".  Try checking that for one of the rules and then send yourself a test message which meets that rule's criteria and see if that works correctly.
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Author Comment

by:graffixx
ID: 13793976
A ha...I didn't know about the "display a desktop alert".

Thanks.  It works great, although it's now a "client side rule" instead of "server side".  Is there another way?

Thanks again.
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Expert Comment

by:traval
ID: 13795050
It's not possible to make a rule server side if it is moving messages to a PST file.  If you are moving to another folder in the mailbox it might be possible, I can test it for you but I am don't have access to a mailbox right now, and won't be near one again until monday morning, god willing.
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Author Comment

by:graffixx
ID: 13795353
I am moving it to another folder in the mailbox, but the rule says it's client-only.

Thanks!
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LVL 21

Expert Comment

by:traval
ID: 13797903
OK, I think this should work as you desire then, if you break it up into two rules (or more).  Leave all of the rules for moving messages as they are, but above that make one rule with all of the criteria for the rules below, and choose to show a desktop alert.  That rule would be client only, the others should be server side (i think???).  As long as you don't have the quit applying more rules action on the notification rule, it should then fall thru to the other rules which move the messages.
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Author Comment

by:graffixx
ID: 13835660
I'm not quite sure I understand you correctly.  

I think I can live w/ the rule being on client-side for now.

Thanks!
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LVL 21

Expert Comment

by:traval
ID: 13836570
For future reference, if you decide to change this, here is what I was talking about breaking the rule up:

If <criteria A met>
display desktop notification

If <criteria A met>
move message to <folder A>

The second rule which moves the message should run on server as it did before, the first notification should run on client only.

Was the lack of clarity about what I meant in that last statment the reason for the 'B'?  If so I would appreciate being given the opportunity to clarify before a grade is assigned.
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