Yahoo! Messenger has encountered a problem and needs to close.  We are sorry for the inconvenience.

Posted on 2005-04-13
Last Modified: 2008-01-09
i got that error when try to start yahoo messenger . Please help me experts !
(ModName : icm32.dll)
Question by:kalzaro
    LVL 33

    Accepted Solution

    do u've Macromedia Flash installed in ur machine. That might be once reason...

    First uninstall yahoo messenger.
    make sure yahoo messenger folder under c:\program files( or wherever u've installled it ) is completely removed
    go to registry and check sub-keys in this location
    remove everything that you can see on yahoo messenger ,if its there
    Then uninstall Macromedia Flash.
    download the latest yahoo messenger and install it.
    Check if yahoo messenger would run after doing a system reboot.
    If yes then try install macromedia flash and check again
    LVL 2

    Expert Comment

    Better yet uninstall yahoo messenger and install Trillian it works with all the major messenger systems, yahoo, msn, aol, icq.

    Author Comment

    No , i only wanna use YM . PLease tell me how to fix .
    Thank sajuks  , i will try
    LVL 12

    Assisted Solution

    Boot into safe mode

    Go to Windows\System32\dllcache\ then delete icm32.dll
    Then delete Windows\system32\icm32.dll .......(remember to make a backup) ........
    Reboot into Normal Mode and start Yahoo! Messenger.
    LVL 11

    Expert Comment

    Hi kalzaro :-),
    Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
    See: Thank you, turn123's friendly update request script.
    Offtopic comments about this script to please :-).
    LVL 12

    Expert Comment

    I believe a correct answer is provided and points should be awarded.
    LVL 33

    Expert Comment

    I think a split would be a proper cos mine solution would've also worked perfectly.
    I'd recommend split sajuks abd mcv22

    Featured Post

    Why You Should Analyze Threat Actor TTPs

    After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

    Join & Write a Comment

    I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension ( This reminded me of questions tha…
    This article shows how to convert a multi-page PDF file into multiple image files, with one image file created for each page of the PDF. It does this by utilizing an excellent, free software package called GraphicsMagick. The solution is amazingly s…
    The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.
    The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now