Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Yahoo! Messenger has encountered a problem and needs to close.  We are sorry for the inconvenience.

Posted on 2005-04-13
Medium Priority
Last Modified: 2008-01-09
i got that error when try to start yahoo messenger . Please help me experts !
(ModName : icm32.dll)
Question by:kalzaro
LVL 33

Accepted Solution

sajuks earned 1000 total points
ID: 13778858
do u've Macromedia Flash installed in ur machine. That might be once reason...

First uninstall yahoo messenger.
make sure yahoo messenger folder under c:\program files( or wherever u've installled it ) is completely removed
go to registry and check sub-keys in this location
remove everything that you can see on yahoo messenger ,if its there
Then uninstall Macromedia Flash.
download the latest yahoo messenger and install it.
Check if yahoo messenger would run after doing a system reboot.
If yes then try install macromedia flash and check again

Expert Comment

ID: 13781398
Better yet uninstall yahoo messenger and install Trillian it works with all the major messenger systems, yahoo, msn, aol, icq.

Author Comment

ID: 13781774
No , i only wanna use YM . PLease tell me how to fix .
Thank sajuks  , i will try
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 12

Assisted Solution

mcv22 earned 1000 total points
ID: 13787122
Boot into safe mode

Go to Windows\System32\dllcache\ then delete icm32.dll
Then delete Windows\system32\icm32.dll .......(remember to make a backup) ........
Reboot into Normal Mode and start Yahoo! Messenger.
LVL 11

Expert Comment

ID: 13823953
Hi kalzaro :-),
Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
See:  http://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123's friendly update request script.
Offtopic comments about this script to http://www.experts-exchange.com/Applications/Q_21188389.html please :-).
LVL 12

Expert Comment

ID: 13985209
I believe a correct answer is provided and points should be awarded.
LVL 33

Expert Comment

ID: 14044055
I think a split would be a proper cos mine solution would've also worked perfectly.
I'd recommend split sajuks abd mcv22

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension . This reminded me of questions that come up here at EE along the lines of, "How can I tell the type of file from its cont…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question