Adobe DRM Activator Error (server code 29)

Posted on 2005-04-13
Last Modified: 2008-01-09
I recently upgrade to adobe reader 7.01 - i then tried to access a ebook I bought over the internet. With previous versions of adobe reader this PDF worked fine but now I get a pop-up asking me to re-activate the "digitial edition", I get three options but the only radio buttons I can choose are "re-activate without login..." or "never upgrade". I tried the first option and get the following error:

"Your Adobe Software could not be re-activated
No Matching activation records found.
Server code 29
Fault location: 22

Anybody any ideas?
Question by:daveabberley
    LVL 44

    Expert Comment

    by:Karl Heinz Kremer
    Talk to the publisher of the ebooks and complain about this problem. Even though this may be an Acrobat plug-in, it's at the end the publisher's fault if they use a format that cannot easily be used with a newer version of the software.
    LVL 44

    Accepted Solution

    Go to this web site and log in first, then try to re-activate Reader:

    Author Comment

    This worked 2nd time of trying, thanks.

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