webpages not working when content advisor is enabled

Operating systems?  IE version?  Service Pack applied?

Bob

Windows xp,  IE 6.0, asp.net 1.1 framework.  

Service Packs for Windows XP and IE?  Hot fixes and Windows Updates for IE?

Bob

Where is the quickest place to find that information?

IE - Help About.

Control Panel | Add or Remove Programs.  There should be a list of hot fixes for Internet Explorer.  

Does this happen on all machines?  Are they are the same platform?

How was the Content Advisor changed?

Bob

There is a big list of hot fixes the last one on the list is Windows Xp Hotfix(SP2) Q819696.  Not all machines run the same platform.  The system admin went to each computer and added all the approved sites then set up a password and applied the change.  But my web pages cause IE to crash, when someone tries to view them.  If i disable content advisor they run fine.

Do you have any machines that don't have Windows XP SP2 installed?

Bob

BTW, there are better Content filter products than Content Advisor.

Alphabetical List of Content - Filter Products:
http://www.timberlinetechnologies.com/products/contentfilt.html

Bob

i dont think so, but it doesnt matter because i do have it installed and IE still crashes on my system.  So u think the only solution is to use a different Content filter?

All I am trying to say is that there are some significant problems with XP SP2, so it might be good to test this against SP1.

Bob

Alls i know is on the shop floor IE doesnt always crash on the same page, it seems like it randomly crashes.  On my system if content advisor is enabled it always crashes when my home page loads.  I switched my home page to for example:  www.msn.com, and this site loads up, but if i browse to my created home page, i get the same error.  If have done a lot of google searches and have not found this problem else where.

Well, I can't say that I have enough information to definitely tell you what the problem is.  

Have you figured out where it crashes?  Are there any error messages?  Are the pages complicated or simple?

Bob

That was another question one of the pages, that it always crashes on, uses iframes I was wondering if that could be the problem. Also, most of my web pages use asp.net controls that post back to the server, could this be another issue?  I am not getting the content advisor error, I just get the IE error that something is wrong with the browser and needs to close.

There are a some bugs surrounding both IE and ASP, so it is very difficult, on the surface, to find a solution to your problem, without get specific about the information?   Or, maybe taking a different approach.

Describe again what you mean by restricting access to the web site.  Would something like granting access to only specific IP addresses help?

Bob

Basically when you get on the internet, and go into tools<internet options< there is a content tab.  Your first option on that tab is the the content advisor.  You can enable the tab, then you must add all the sites, that you want the employee to view, then a password is reguired.  Everytime someone tries to browse a site not on the list they will be prompted for the password.  My site is added to the list, when i try to view the site, I dont recieve the content advisor error, i recieve an Internet Explorer error: Internet Explorer has encountered an error and needs to close.  I have to shut IE down and restart, this only occurs when viewing my site.  I tried using the ip address and still with the same results.

What I mean to describe is by going to the IIS administration, and granting access to the web site specific IP addresses, and not using the Content Advisor in IE.

Bob

Found the problem smart navigation is causing the error.  I set it to false on the pages that were not loading and bingo they work.

Yes, the nature of the beast.  Without specific information, like IFrames, Smart Navigation, etc., it's difficult (if not impossible) to help on these types of questions.

Bob

Should have filled you in with all the details, but i didnt even think of smart navigation till i saw a posting with a similiar issue and turning smart navigation off solved the problem.  How can i turn off smart navigation using the webconfig rather then going to every individual page and doing it?