Windows Server 2003 Severly Crippled after Installing Service Pack 1

Posted on 2005-04-14
Medium Priority
Last Modified: 2010-04-18
I have a Server 2003 machine that is fully patched and virus protected that generates the following error on startup....

"Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly" and a countdown until the server reboots.

It's not MSBlaster.

This started when I installed Server 2003 SP1 from the windows update site.

I set RPC to not reboot the system upon failure, but very little responds once the desktop loads, including the SP1 uninstaller.

I could really use some help.

Does anyone have any idea what to do with this mess?

Question by:NoahVail
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 13784824
Did you do a full backup prior to installing?  If so... go back to before SP1.

If you can't do that... then this should help:  http://www.isaserver.org/IsaNews/2004win2003sp1breaksisarpc13481349.html


Author Comment

ID: 13785067
That link is to repair the RPC filter for ISA.  I'm not running ISA.

I had read it earlier, but couldn't find anything of value in it.

A backup was done prior to installing SP1 (which is the default, perhaps only option).

However I am unable to run the SP1 uninstaller.  

As with nearly everything now, it hangs once it initializes.  Nothing is locked up, just once a process begins, it ceases to do anything and just sits there.

Is there a method to repair the RPC service?  I tried replacing the RPCSS.DLL and the RPCRT4.DLL files with the originals but the system was unable to boot.  Those file were just a guess.

Thanks for the input.

LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 13785389
This is a quote from: http://www.microsoft.com/technet/prodtechnol/windowsserver2003/servicepack/overview.mspx

"Service Pack 1 makes the significant change to the Remote Procedure Call (RPC) service in Windows Server 2003 with the addition of the RestrictRemoteClients registry key. This key enables users to modify the behavior of all RPC interfaces on the system and can be used to eliminate remote anonymous access to RPC interfaces on the system (with some exceptions). Additional changes include the EnableAuthEpResolution registry key and three new interface registration flags."

So, I'd see if there's a conflict happening...

If you start up in safe-mode you should be able to get to the SP1 uninstaller though.

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Author Comment

ID: 13791886
I appreciate your time on this.  

My apps act the same way in safe mode as they do otherwise.

When I run the SP1 uninstaller in safe (or normal) mode it hangs there and does nothing.  I let it run overnight and it was at the first step of uninstalling when I came back in the morning.

I tried different variants of the EnableAuthEpResolution and RestrictRemoteClients keys without any success.  They really seem to be geared toward securing net traffice.

Thanks for all.


Author Comment

ID: 13793139
I finally did a repair with the install disc.

I really could have used More Calvary on this problem.

Those horses are for TRANSPORTATION boys!



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