Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 251
  • Last Modified:

Trouble connecting to intranet web site by name

Users at customer site are having trouble connecting to internal web sites by name but if the IP address is entered they are able to connect. They are running DHCP and if you do a release and renew, they are able to connect by name for a short time, but then it breaks again. External connections appear to be working fine. During the times when they cannot connect by name, they are also unable to ping those locations by name (ping request could not find host) but nslookup is able to resolve the names correctly. Customer applied the MS hotfix http://support.microsoft.com/default.aspx?scid=kb;en-us;830905 but it did not fix the problem.  Also, the company just recently bought another company, that company is running a Windows 2000 network. They currently have the two connected via a persistent VPN and a two way external trust. We have currently worked around the problem by pushing a host file to the client machines, but the customer would like to have a better solution. Details about their setup:

Windows 2003 mixed mode with AD Integrated DNS and they are also running WINS

DNS Domains
company.local
company1.com
company2.com
newcompany.com

Host names that are having the problem are
home.company.1.com
home.company2.com

Steve

0
srhaden
Asked:
srhaden
  • 3
  • 3
1 Solution
 
joedoe58Commented:
This show to me that you have some kind of problem with DNS. Do you have any other object that has the same name but in another domain? Do you use FQDN or just netbios name when trying to resolve name?
0
 
srhadenAuthor Commented:
Both servers are named home in different dns domains. We are using the FQDN when trying to resolve.
0
 
joedoe58Commented:
Do you mean that you try to resolve to home.company1.com from the company2 domain and vice versa or is it from the same domain? Is your WINS push/pull partners?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
srhadenAuthor Commented:
A little background, this is a small company that found itself doing two very different things so one of the execs bought one part and spun it off into a different company. For now however, they are all still in the same building sharing the same infrastucture (AD, Exchange, etc) and all users log into the company.local AD domain. The intranet sites are company specific with shortcuts and links to various apps and sites, so once logged in the user connects to either home.company1.com or home.company2.com depending on which company they work for. I think that WINS is set for push/pull but I will have to double-check on Mon. (my anniversary this weekend, so no more work for me till then)
0
 
joedoe58Commented:
Why I am asking is since to me it looks like the netbios name is the same for both intranet sites you will have a problem resolving the name with only netbios name. My other question is regarding then *.com names I assume that you have these names registered on the internet so that you do not misstakenly getting name resolution to someone elses site.
0
 
srhadenAuthor Commented:
Sorry for the delay in posting. The customer will soon be moving into a new building and has decided to leave things as they are for now. I am going to go ahead and close the question for now and reopen if and when he decides to take another look at it, I am also going to give joedoe58 the points for his efforts.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now