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file in use by another program, can't open msconfig, regedit, taskmgr

Posted on 2005-04-14
Medium Priority
Last Modified: 2012-08-13

I have a computer running WinXP, and I think I have a virus...

Every time I try to run taskmgr to get information of running processes I get a message saying "file in use by another program". The same happen with regedit and msconfig.

How can I get access to these programs?
Question by:rettiseert

Expert Comment

ID: 13786233
first run a virus check, if you don't have norton or anything else there are lots of online scanengines/
second, run several anti-spyware programs like adawre, spysweeper, microsoft anti-spyware, they are all freely to download on the internet.
LVL 25

Expert Comment

ID: 13786266
Yeah, sounds like some malware (malicious software)

What I recommend you do, is download the following two anti-virus/anti-spyware software:

   Anti Virus:      AVG                       ->  http://www.grisoft.com/doc/1
   Anti Spyware: Ad-Aware Personal -> http://www.lavasoftusa.com/

Then, boot up into Safe Mode, like so:

Reboot your machine  ->  and as soon as it first starts loading (ie, the power restarts, etc) start hitting the F5 key (although it sometimes changes with different machines - check your documentation if this does nothing).
From there, you need to choose to boot into Safe Mode, etc.. Then you log into the "Administrator" account (it should make more sense when you actually get to it).

Once you're logged into the "Administrator" account in Safe Mode, run AVG and then Ad-Aware. Remove anything they find  ->  then just reboot your machine, and cross your fingers.  ;)

LVL 27

Expert Comment

ID: 13786478
Maybe this is usefull too:

Download HijackThis from here, run it and Save the LOG file >> http://www.merijn.org/files/hijackthis.zip

Then Post that log at this site >> http://www.hijackthis.de/en

hit the Analyse button, scroll down to the bottom, hit Save Analyse link, a new page will open, just post here the address of that page!

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LVL 13

Author Comment

ID: 13795376
Thanks! I've been running some anti-spywares and antivirus with no luck, I think I could detect the malware if I could have access to the list of running processes, but I can't start taskmgr.

Do you know another way to see and terminate running processes just like with taskmgr?. I've been searching for a free utility to do this, but I have found nothing.
LVL 27

Accepted Solution

Tolomir earned 500 total points
ID: 13796415
what about these programs:

Ever wondered which program has a particular file or directory open? Now you can find out. Process Explorer shows you information about which handles and DLLs processes have opened or loaded.  It allows you to kill a running program (if you got the right permission ->admin rights)


And this is for startup:

 See what programs are configured to startup automatically when your system boots and you login. Autoruns also shows you the full list of Registry and file locations where applications can configure auto-start settings.
http://www.sysinternals.com/files/autoruns.zip (use the file autoruns.exe)

LVL 12

Expert Comment

ID: 13807237
Check this page out for info related to your problem:

LVL 13

Author Comment

ID: 13807294
Using procexpnt I could detect the malware and delete it (it was a file named like MSN messenger).

Thank you Tolomir, and thanks to all who participated!

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