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HP 682C Cradle slams into left side will not print

This printer has new cartridges installed . I went on HP diagnostic software and it just keeps running never finishes. Printer won't print a test page
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ray_2
Asked:
ray_2
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5 Solutions
 
ray_2Author Commented:
Also makes grinding noise.
Ray
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nobusCommented:
if you power it down and on again, does the print carriage moves back? if not the printer may be bad, or the positioning strip dirty.
If it does not move back, try moving it to the middle when it is powered off; then restart.
To test, you can print a test page from the printer, not the PC, by holding 1 or 2 buttons during power on (check your manual for the correct procedure
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WatzmanCommented:

I think it's very likely that this is a hardware problem.  That is a very old printer, 1998???.  You can get a dramatically better printer very inexpensively, many HP's are available for not much more than the cost of the ink cartridges that they come with (a new printer for $49.95 that has $50 worth of color and black ink cartridges in it).  I'd be inclined to think towards replacing the printer.  You would never think of using a 486 or Pentium I computer today, but that printer is about equivalently that old (and that deficient in terms of overall features and print quality).

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EdanCommented:
Try disconnecting the printer data cable from the printer. Does it still slam into the left side?
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ray_2Author Commented:
Sorry I am so long getting back to you. No it doesn't slam in to the left side with the data cable disconnected .
Ray
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EdanCommented:
Good - now, try it with a new data cable (or at least one that you know to be in good working order.
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ray_2Author Commented:
I did that and it slamed into the left side.
Ray
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nobusCommented:
test it on another PC, it can be bad; it is very old anyway.
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