Browser Print Preview Problem
Posted on 2005-04-15
First I apologize if I'm posting this in the wrong area, but I'm not sure what is causing our problem! We have written a custom report card application using Cold Fusion and running the report cards through Firefox. The OS is either Win2k SP or WinXP SP 1 and SP 2. We were testing this application on Dell computers and everything was going great until we switched computers. When we run the report card from the Dell using Firefox the print preview of the report card looks great and prints just fine. However, once we do the same thing on a differnt brand of computer, on the print preview some of the lines have creeped up. We have tried this on an older Compaq, a new HP, and an older IBM Thinkpad and all of them give us the same results of the page creeping. We have tried different versions of Firefox and that changes nothing. The only other thing that seemed to come into play was the type of default printer we had picked. These report cards will be printed on a Xerox printer and when we look at the print preview the lines have crept even more than if we have a Lexmark chosen as the default printer. These printers are all coming from a network print server, but we have also tried to install the printer locally and had the same results. Today we even tried to print to a PDF and the same thing happened. So basically, it looks as if it works on the Dell computers only. For the life of me I cannot think of what could be so different on a Dell from all the other systems to cause such a problem! I wold appreciate any help you could provide me in solving this issue.