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IIS 6.0 Locks Up Serving ASP - IISSTATE Log Included

Posted on 2005-04-15
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Last Modified: 2008-01-09
I have recently set up a Windows 2003 Server with IIS 6.0.  I just have one site up.  It is primarily ASP and uses OLE DB to connect to an ACCESS database.  I realize we need to be using SQL Server and we have plans to do so, but in the short term, I have to live with what we have.  The site will work for a while, sometimes half a day, sometimes only for an hour or so and then it quits serving.  Looking at the HTTPERR log, I can see Connection_Dropped errors whenever the hang is happening.  My only recourse is to either recycle IIS or reboot the server.  I have set the system to run in IIS 5.0 Isolation mode and that has seemed to help, but I just had another lockup after about 24 hours of success after having set the isolation mode.  I have included the IISSTATE log below of this most recent lockup and would appreciate any help in understanding it.

I am aware of this hotfix and have obtained it, but it is not yet applied:
http://support.microsoft.com/default.aspx?scid=kb;en-us;838306
Since it is a hotfix and not fully tested, I would rather find out what the IISSTATE log is telling me before applying the hotfix.
Any help would be appreciated.

Terry Roller

Starting new log output
IISState version 3.0

Fri Apr 15 14:35:14 2005

OS = Windows 2003 Server
Executable: inetinfo.exe
PID =  3956

Note: Thread times are formatted as HH:MM:SS.ms

***********************




Thread ID: 0
System Thread ID: f78
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
Thread Type: Other
 # ChildEBP RetAddr  
00 0006f9a8 77f4303b SharedUserData!SystemCallStub+0x4
01 0006f9ac 77e4905d ntdll!NtReadFile+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0006fa14 77db51f1 kernel32!ReadFile+0x6f
03 0006fa40 77db5297 ADVAPI32!ScGetPipeInput+0x28
04 0006fab0 77dfa7f1 ADVAPI32!ScDispatcherLoop+0x4c
05 0006fcec 01002655 ADVAPI32!StartServiceCtrlDispatcherA+0x91
06 0006fe1c 010027ea inetinfo!StartDispatchTable+0x214
07 0006ff44 01003160 inetinfo!main+0x104
08 0006ffc0 77e4f38c inetinfo!mainCRTStartup+0x12f
09 0006fff0 00000000 kernel32!TerminateThread+0x113




Thread ID: 1
System Thread ID: f68
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 0083fd8c 77f43741 SharedUserData!SystemCallStub+0x4
01 0083fd90 77e41817 ntdll!ZwWaitForSingleObject+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0083fe00 77e4168f kernel32!WaitForSingleObjectEx+0x88
03 0083fea4 01002d11 kernel32!WaitForSingleObject+0xf
04 0083ffb8 77e4a990 inetinfo!W3SVCThreadEntry+0x53
05 0083ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 2
System Thread ID: f6c
Kernel Time: 0:0:0.31
User Time: 0:0:0.62
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 0087fcc4 77f43741 SharedUserData!SystemCallStub+0x4
01 0087fcc8 77e41817 ntdll!ZwWaitForSingleObject+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0087fd38 77e4168f kernel32!WaitForSingleObjectEx+0x88
03 77e41680 74ff0c24 kernel32!WaitForSingleObject+0xf
04 74ff006a 00000000 0x74ff0c24




Thread ID: 3
System Thread ID: f80
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
 # ChildEBP RetAddr  
00 00a7ff9c 77f4262b SharedUserData!SystemCallStub+0x4
01 00a7ffa0 77f6b5b2 ntdll!NtDelayExecution+0xc
02 00a7ffb8 77e4a990 ntdll!RtlpTimerThread+0x45
WARNING: Stack unwind information not available. Following frames may be wrong.
03 00a7ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 4
System Thread ID: f88
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 00b8feb0 77f4372d SharedUserData!SystemCallStub+0x4
01 00b8feb4 77e41bfa ntdll!NtWaitForMultipleObjects+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 00b8ff5c 77e4b0e4 kernel32!WaitForMultipleObjectsEx+0xcb
03 00b8ffb4 00b8ffec kernel32!WaitForMultipleObjects+0x17
04 00000000 00000000 0xb8ffec




Thread ID: 5
System Thread ID: f7c
Kernel Time: 0:0:0.125
User Time: 0:0:0.171
Thread Type: Possible ASP page.  Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll -
OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

 # ChildEBP RetAddr  
00 0144fe20 77f4313f SharedUserData!SystemCallStub+0x4
01 0144fe24 77c52555 ntdll!NtReplyWaitReceivePortEx+0xc
02 0144ff8c 77c65159 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0x193
03 0144ff90 77c650a1 RPCRT4!RecvLotsaCallsWrapper+0x9
04 0144ffb0 77c65187 RPCRT4!BaseCachedThreadRoutine+0x9c
05 0144ffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
06 0144ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 6
System Thread ID: bb0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 014cfcc0 77f43741 SharedUserData!SystemCallStub+0x4
01 014cfcc4 77e41817 ntdll!ZwWaitForSingleObject+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 014cfd34 77e4168f kernel32!WaitForSingleObjectEx+0x88
03 014cfd64 5a3120eb kernel32!WaitForSingleObject+0xf
04 014cfd70 010023b6 w3ssl!ServiceEntry+0x9
05 014cffa8 77db571b inetinfo!InetinfoStartService+0x2a6
06 014cffb8 77e4a990 ADVAPI32!ScSvcctrlThreadA+0xe
07 014cffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 7
System Thread ID: fa0
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 0154fec0 77f4372d SharedUserData!SystemCallStub+0x4
01 0154fec4 77e41bfa ntdll!NtWaitForMultipleObjects+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0154ff6c 77e4b0e4 kernel32!WaitForMultipleObjectsEx+0xcb
03 77e4b0cd 74ff1424 kernel32!WaitForMultipleObjects+0x17
04 74ff006a 00000000 0x74ff1424




Thread ID: 8
System Thread ID: fa8
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 0194ff24 77f43741 SharedUserData!SystemCallStub+0x4
01 0194ff28 77e41817 ntdll!ZwWaitForSingleObject+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0194ff98 77e4168f kernel32!WaitForSingleObjectEx+0x88
03 0194ffec 00000000 kernel32!WaitForSingleObject+0xf




Thread ID: 9
System Thread ID: fb0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 0198fcec 77f4372d SharedUserData!SystemCallStub+0x4
01 0198fcf0 77f75297 ntdll!NtWaitForMultipleObjects+0xc
02 0198ffb8 77e4a990 ntdll!RtlpWaitThread+0x158
WARNING: Stack unwind information not available. Following frames may be wrong.
03 0198ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 10
System Thread ID: 7c8
Kernel Time: 0:0:0.15
User Time: 0:0:0.46
Thread Type: Other
 # ChildEBP RetAddr  
00 01a4ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 01a4ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01a4ff58 5b64f22d kernel32!GetQueuedCompletionStatus+0x27
03 01a4ff90 5b64f3fe strmfilt!THREAD_POOL_DATA::ThreadPoolThread+0x31
04 01a4ffa4 5b64ebfa strmfilt!THREAD_POOL_DATA::ThreadPoolThread+0x21
05 01a4ffb8 77e4a990 strmfilt!THREAD_MANAGER::ThreadManagerThread+0x35
06 01a4fff0 5b64ebc4 kernel32!FlsSetValue+0x779




Thread ID: 11
System Thread ID: a80
Kernel Time: 0:0:0.31
User Time: 0:0:0.15
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 01a8fbc0 77f4372d SharedUserData!SystemCallStub+0x4
01 01a8fbc4 77e41bfa ntdll!NtWaitForMultipleObjects+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01a8fc6c 77d02695 kernel32!WaitForMultipleObjectsEx+0xcb
03 01a8fcc8 77d037f0 USER32!RealMsgWaitForMultipleObjectsEx+0x13f
04 01a8fce4 643f5723 USER32!MsgWaitForMultipleObjects+0x1d
05 01a8fd30 6930d973 INFOCOMM!IIS_SERVICE::StartServiceOperation+0x22f
06 01a8fd64 77d0abb7 ftpsvc2!ServiceEntry+0xac
07 00000000 00000000 USER32!wvsprintfA+0x10d




Thread ID: 12
System Thread ID: f44
Kernel Time: 0:0:0.0
User Time: 0:0:0.31
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 01d2ff50 77f430c7 SharedUserData!SystemCallStub+0x4
01 01d2ff54 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01d2ff80 63ec7235 kernel32!GetQueuedCompletionStatus+0x27
03 01d2ffb8 77e4a990 ISATQ!AtqPoolThread+0x40
04 01d2ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 13
System Thread ID: f4c
Kernel Time: 0:0:0.343
User Time: 0:0:0.281
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 01d6ff50 77f430c7 SharedUserData!SystemCallStub+0x4
01 01d6ff54 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01d6ff80 63ec7235 kernel32!GetQueuedCompletionStatus+0x27
03 01d6ffb8 77e4a990 ISATQ!AtqPoolThread+0x40
04 01d6ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 14
System Thread ID: fb4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page.  Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

 # ChildEBP RetAddr  
00 01f6fe20 77f4313f SharedUserData!SystemCallStub+0x4
01 01f6fe24 77c52555 ntdll!NtReplyWaitReceivePortEx+0xc
02 01f6ff8c 77c65159 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0x193
03 01f6ff90 77c650a1 RPCRT4!RecvLotsaCallsWrapper+0x9
04 01f6ffb0 77c65187 RPCRT4!BaseCachedThreadRoutine+0x9c
05 01f6ffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
06 01f6ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 15
System Thread ID: 3ec
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page.  Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

 # ChildEBP RetAddr  
00 01dafeb4 77f430c7 SharedUserData!SystemCallStub+0x4
01 01dafeb8 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01dafee4 77c5ac71 kernel32!GetQueuedCompletionStatus+0x27
03 01daff20 77c5ab18 RPCRT4!COMMON_ProcessCalls+0x9f
04 01daff8c 77c52c29 RPCRT4!LOADABLE_TRANSPORT::ProcessIOEvents+0x115
05 01daff90 77c650a1 RPCRT4!ProcessIOEventsWrapper+0x9
06 01daffb0 77c65187 RPCRT4!BaseCachedThreadRoutine+0x9c
07 01daffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
08 01daffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 16
System Thread ID: ad0
Kernel Time: 0:0:0.78
User Time: 0:0:0.140
Thread Type: Possible ASP page.  Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

 # ChildEBP RetAddr  
00 01fafe20 77f4313f SharedUserData!SystemCallStub+0x4
01 01fafe24 77c52555 ntdll!NtReplyWaitReceivePortEx+0xc
02 01faff8c 77c65159 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0x193
03 01faff90 77c650a1 RPCRT4!RecvLotsaCallsWrapper+0x9
04 01faffb0 77c65187 RPCRT4!BaseCachedThreadRoutine+0x9c
05 01faffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
06 01faffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 17
System Thread ID: bf0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 01fefecc 77f4372d SharedUserData!SystemCallStub+0x4
01 01fefed0 77e41bfa ntdll!NtWaitForMultipleObjects+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 01feff78 6930882e kernel32!WaitForMultipleObjectsEx+0xcb
03 01feffb0 77f4308b ftpsvc2!PASV_ACCEPT_CONTEXT::AcceptThreadFunc+0x32
04 01feffb8 77e4a990 ntdll!NtRegisterThreadTerminatePort+0xc
05 01feffc4 00000000 kernel32!FlsSetValue+0x779




Thread ID: 18
System Thread ID: 7fc
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 0207fe38 77f43741 SharedUserData!SystemCallStub+0x4
01 0207fe3c 71b23ac3 ntdll!ZwWaitForSingleObject+0xc
02 0207fe78 71b239d1 mswsock!SockWaitForSingleObject+0x19b
03 0207ff3c 71c016c9 mswsock!WSPSelect+0x229
04 0207ff8c 63ec4696 WS2_32!select+0xb9
05 0207ffb4 63ec4700 ISATQ!ATQ_BMON_SET::BmonThreadFunc+0x22
06 0207ffb8 77e4a990 ISATQ!BmonThreadFunc+0x9
WARNING: Stack unwind information not available. Following frames may be wrong.
07 0207ffc4 00000000 kernel32!FlsSetValue+0x779




Thread ID: 19
System Thread ID: f5c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 0148ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 0148ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0148ff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 0148ff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x31
04 0148ffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x21
05 0148ffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread+0x35
06 0148fff0 5a301cf1 kernel32!FlsSetValue+0x779




Thread ID: 20
System Thread ID: 8c
Kernel Time: 0:0:0.46
User Time: 0:0:0.31
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 021fff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 021fff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 021fff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 021fff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x31
04 021fffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x21
05 021fffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread+0x35
06 021ffff0 5a301cf1 kernel32!FlsSetValue+0x779




Thread ID: 21
System Thread ID: 3f0
Kernel Time: 0:0:0.78
User Time: 0:0:0.359
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 0223ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 0223ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0223ff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 0223ff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x31
04 0223ffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x21
05 0223ffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread+0x35
06 0223fff0 5a301cf1 kernel32!FlsSetValue+0x779




Thread ID: 22
System Thread ID: 98c
Kernel Time: 0:0:0.109
User Time: 0:0:0.125
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 0227ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 0227ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 0227ff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 0227ff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x31
04 0227ffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+0x21
05 0227ffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread+0x35
06 0227fff0 5a301cf1 kernel32!FlsSetValue+0x779




Thread ID: 23
System Thread ID: 278
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
 # ChildEBP RetAddr  
00 02a4ff14 77f43741 SharedUserData!SystemCallStub+0x4
01 02a4ff18 77e41817 ntdll!ZwWaitForSingleObject+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 02a4ff88 77e4168f kernel32!WaitForSingleObjectEx+0x88
03 77f420c6 4affc033 kernel32!WaitForSingleObject+0xf
04 0424548b 00000000 0x4affc033




Thread ID: 24
System Thread ID: a58
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
 # ChildEBP RetAddr  
00 02a8ff70 77f430c7 SharedUserData!SystemCallStub+0x4
01 02a8ff74 77f7e6ae ntdll!ZwRemoveIoCompletion+0xc
02 02a8ffb8 77e4a990 ntdll!RtlpWorkerThread+0x3b
WARNING: Stack unwind information not available. Following frames may be wrong.
03 02a8ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 25
System Thread ID: f00
Kernel Time: 0:0:0.31
User Time: 0:0:0.78
Thread Type: Possible ASP page.  Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

 # ChildEBP RetAddr  
00 017cfe20 77f4313f SharedUserData!SystemCallStub+0x4
01 017cfe24 77c52555 ntdll!NtReplyWaitReceivePortEx+0xc
02 017cff8c 77c65159 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0x193
03 017cff90 77c650a1 RPCRT4!RecvLotsaCallsWrapper+0x9
04 017cffb0 77c65187 RPCRT4!BaseCachedThreadRoutine+0x9c
05 017cffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
WARNING: Stack unwind information not available. Following frames may be wrong.
06 017cffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 26
System Thread ID: f40
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
 # ChildEBP RetAddr  
00 02b9ff50 77f430c7 SharedUserData!SystemCallStub+0x4
01 02b9ff54 77e430bc ntdll!ZwRemoveIoCompletion+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
02 02b9ff80 63ec7235 kernel32!GetQueuedCompletionStatus+0x27
03 02b9ffb8 77e4a990 ISATQ!AtqPoolThread+0x40
04 02b9ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 27
System Thread ID: 8e8
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
 # ChildEBP RetAddr  
00 02b5ff70 77f430c7 SharedUserData!SystemCallStub+0x4
01 02b5ff74 77f7e6ae ntdll!ZwRemoveIoCompletion+0xc
02 02b5ffb8 77e4a990 ntdll!RtlpWorkerThread+0x3b
WARNING: Stack unwind information not available. Following frames may be wrong.
03 02b5ffec 00000000 kernel32!FlsSetValue+0x779




Thread ID: 28
System Thread ID: 5c4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
 # ChildEBP RetAddr  
00 02acff70 77f430c7 SharedUserData!SystemCallStub+0x4
01 02acff74 77f7e6ae ntdll!ZwRemoveIoCompletion+0xc
02 02acffb8 77e4a990 ntdll!RtlpWorkerThread+0x3b
WARNING: Stack unwind information not available. Following frames may be wrong.
03 02acffec 00000000 kernel32!FlsSetValue+0x779

*****

Dump name is formatted as: PID-Timestamp.dmp

Creating C:\Program Files\IIS Resources\IISState\output\3956-1113593718.dmp - user full dump

*****

Closing open log file C:\Program Files\IIS Resources\IISState\output\IISState.log
0
Comment
Question by:tkrepr
  • 2
  • 2
4 Comments
 
LVL 34

Expert Comment

by:Dave_Dietz
ID: 13796165
Can you make the full dump available for download somewhere?  It would make analysis *much* easier.....

Best bet is that two of the threads are deadlocked somewhere or there is some problem connecting to the database.

Dave Dietz
0
 

Author Comment

by:tkrepr
ID: 13796231
The dump is available here:
http://208.180.177.128/dump/dump.zip

Thank you.
0
 
LVL 34

Accepted Solution

by:
Dave_Dietz earned 2000 total points
ID: 13811665
I have looked over the dump file and unfortunately it of little to no use.

There are no pages being run in inetinfo and it simply looks like it is waiting on another process to accept requests.

It is entirely likely that the issue is that the w3wp.exe or dllhost.exe (depending on whether you are in IIS 5 mode or not - right now you are so it's dllhost.exe) is deadlocked on Jet DB calls and Inetinfo is waiting on it.

I would either capture a dump of the dlhost and/or w3wp processes when this happens again and make them available for review or simply go ahead and apply the hotfix.

Dave Dietz
0
 

Author Comment

by:tkrepr
ID: 13812063
Dave,

I applied the hotfix on Saturday and have no longer had the problem.  It definitely fixed my problem.  I still have other issues which I have yet to resolve, but that's a different deal.  Thanks a lot for your answer.  It'll help me down the line as well.

Terry Roller
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If you don't have the right permissions set for your WordPress location in IIS, you won't be able to perform automatic updates. Here's how to fix the problem.
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
With just a little bit of  SQL and VBA, many doors open to cool things like synchronize a list box to display data relevant to other information on a form.  If you have never written code or looked at an SQL statement before, no problem! ...  give i…
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