Securing the Sent Items folder of a user's own account

Posted on 2005-04-15
Last Modified: 2008-01-09
Is there a way to secure the emails in a users' sent items folder.  This person keeps on deleting the emails from their own sent items folder exposing our company to increased liability.  We have tried the disciplinary method with the emplloyee to no avail.  We are using Outlook 2002 client and Exchange 2000 server.  

I have tried to go to the permissions tab of the sent items folder and specifying the user as a "contributer" for security class that can only read items and "none" selected for delete right but even with these limited rights when the user attempts to delete an email it lets them.

Anyone have a creative idea from the exchange side or client side  to stop the user from deleting emails from the sent itmes folder on their own email account?

Thanks for your support!  :)
Question by:Bill K
    LVL 9

    Accepted Solution

    You can try to use Exchange Message Journaling feature - see
    It does not prevent of user sent items deletion, but it saves all sent messages.


    Author Comment

    by:Bill K
    Good idea.  A little out of the box but simple enough.  I was hoping for seeing if their was a way of securing the mailbox folder or sent items on the exchange side that Iam not aware.  I am actually forwarding the sent items from her account to myself in exchange then I have placed a filter on emails from her to go to a certain folder for archiving.  More behind the scenes.  

    What would keep the user from deleting the journal entries?

    I wonder if this question should be under a security forum?  Admin if you think so please step in :)

    LVL 9

    Expert Comment

    Journal entieas are placed to a separate journal mailbox. You can assign the right to access this mailbox to anyone  (secutity Officer or Exchange admin or yourself)


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