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Printing Outlook e-mail: Attachments not listed

Often I need to print hard copies of sent e-mail for my filing records. If there is an attachment to the mail, it is important that the printed copy lists this fact. Some of my machines do show this, but others don't - i.e they show the From: Sent: To: and Subject: fields at the top of the printed message, but not the Attachments: field. Other machines running identical software and printing the same message do show the Attachments: field. How do I enable this?
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Beeeater
Asked:
Beeeater
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1 Solution
 
mcv22Commented:
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BeeeaterAuthor Commented:
Thanks, but this shouldn't be necessary - I don't need to actually PRINT the attachments, I just need to print the message, showing that there WERE attachments, and what the names of the attachments were. I know Outlook can do this without any add-on packages because some of my machines do.
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mcv22Commented:
Well, I guess you have to modify the printing options manually then.
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BeeeaterAuthor Commented:
Gee thanks - could you answer the question?
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William FulksSystems Analyst & WebmasterCommented:
Are you using Outlook or Outlook Express?  What version is it?
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BeeeaterAuthor Commented:
Using Outlook from Office XP
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tonyshoemakerCommented:
I have run into this with certain users and more than likely it is due to the format of the email message.  I would guess that the one's that are not printing correctly are probably in HTML format.  As a test, forward that email back to the same account but change it to either Text or RTF format and then print it.  
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BeeeaterAuthor Commented:
You're right insofar as when it's printed in plain text, it prints a little icon of the attachment - but what I would really like is a text listing of the attachments.
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tonyshoemakerCommented:
Okay...try this....open the particular email and select File-->Page Setup-->Memo Style.  Now delete everything you see in the header and footer fields and click OK.  Now try to print the email.  It should now list the attachment as text.
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William FulksSystems Analyst & WebmasterCommented:
http://www.versiontracker.com/dyn/moreinfo/win/33941

Check out that program. It says that Outlook does not let you print a list of attachments, but this program offers some extra features that do.
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BeeeaterAuthor Commented:
I tried tonyshoemaker's suggestion but had the same result as before, with a little icon of the attachment being printed when the message was in plain text.
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tonyshoemakerCommented:
Just out of curiousity, did you try this on the HTML formatted email?  If not, see what happens if you follow my instructions from my last post but on an HTML formatted email.  Thanks!
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turn123Commented:
Hi Beeeater :-),
Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
See:  http://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123's friendly update request script.
Offtopic comments about this script to http://www.experts-exchange.com/Applications/Q_21188389.html please :-).
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BeeeaterAuthor Commented:
Tonyshoemaker: I did try your suggestion, but it made no difference. Thanks. I am still no closer to solving this annoying riddle.
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turn123Commented:
Beeeater,

When you say that some computers are printing the attachment icon...  Have you tested this sending both accounts the exact same copy of an HTML email with an attachment and printing it on both computers?  It works on one and not the other?

Turn123
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rranetadminCommented:
Hi All,
I've had the same issue on outlook 2003 and installing SP3 fixed the issue.

Thanks.
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