Veritas BackUp Exec 9.1 install dies at MSDE portion of setup - LONG STORY
Posted on 2005-04-16
Here's one that has been giving me trouble, and I REFUSE to pay Veritas Support $250 (weekend rate) or $89 (Weekday Rate) for them to help me with something that SHOULD work after spending $3k on Software and Options. I have 6+ years experience with Veritas, and have never encountered a problem like this, let me be specific as to how I arrove at this question/point in time.
Roughly 1 month ago, I went to a client who uses Veritas BackUp Exec 9.1, with Exchange Option, 2 Remote Server Options, 2 Advanced Open File Options, and 1 Disaster Recovery Option. I was FIXING the Backup <hadn't worked for months> and doing requested maintenance (which was to make sure EVERY Application/Bios was 100% current on update), so I ran into the Veritas BackUp Exec Service Pack 2, and Installed it. After RESTARTING after the update, My AD was CAPUT! Nothing, Nada, Zilch. I almost had a heart attack. I called Microsoft at 7:00am on a Saturday asking them for help, because i was lost. Fast forward to 7:30 PM <almost 13 hours later>, when Microsoft told me they had exhausted EVERYTHING (including myself), and my only choice was to reload. That was our ONLY DC, and we had exchange and three other member servers looking for their Daddy DC. Long Story Short at this point everything was reloaded, and is 100%, I am now almost permanently scarred from my experience. Putting in 30 Straight hours, so that Monday Morning 50 Users don't notice anything, is NO easy task.
We do Daily backup's with NTBackup, but just got a DAT72 6 Tape Autoloader, and I have pushed them into using Veritas again. When I went to install it today, it kept getting stuck at the MSDE portion of the install, and would fail. I researched Veritas Support, and this site and others, tried everything, but came up short. HELP! How do I manually install MSDE? I have tried all the line commands, with no luck. Can someone write the command line for me, I must be doing something wrong.
I've tried :
Setup.exe INSTANCENAME=BKUPEXEC DISABLENETWORKPROTOCOLS=0 SAPWD=mypassword TARGETDIR="C:\PROGRAM FILES\VERITAS\MSDE"
Since backups are the heart of sole of the network, this is a 500 pointer, I'd love it fixed by Monday Morning.
Thanks ahead of time,