?
Solved

Why does one client keep getting the same couple emails over and over and over and .....

Posted on 2005-04-17
4
Medium Priority
?
158 Views
Last Modified: 2010-04-08
The president of one of my business clients keeps getting into this situation - he checks his email (hosted by an outside firm running Linux servers) from both home and laptop PCs using Outlook 2003.  We have Outlook on both machines set to 'leave emails on the server' for 7 days.  So he sees the emails on both machines (in case he leaves it running on the home machine during the day, he still gets the emails at the office)...

Once in a while he keeps getting the same couple emails hundreds or thousands of times!  He rants at me, I log into his web mail account and delete the offending couple emails.

The hosting company says Outlook is notorius for this when you want to leave mail on the server / check from 2 locations and that he should check mail via the web or only with one PC....  I've never experienced this with any other clients of mine.

Any ideas?!
0
Comment
Question by:binaryhex
  • 2
2 Comments
 
LVL 13

Accepted Solution

by:
WillHudson earned 1280 total points
ID: 13804585
0
 
LVL 13

Expert Comment

by:WillHudson
ID: 13804595
Oh, and it looks like the most likely cause of this is due to Rules. I would remove any rules he has setup and see how it goes
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question