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Error 9152 in Exchange Application log

Posted on 2005-04-17
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Last Modified: 2008-01-09
Hi people

Anybody got any ideas?

"Microsoft Exchange System Attendant reported an error '0x8007203a' in its DS Monitoring thread.

For more information, click http://www.microsoft.com/contentredirect.asp"

Cheers
Cat
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Question by:byrca
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17 Comments
 
LVL 24

Expert Comment

by:flyguybob
ID: 13804182
I would suggest running a DCDiag on all of your domain controllers, running replmon and seeing if any DCs have errors, and rebooting the GCs listed on the Directory Services properties tab for your Exchange server.
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LVL 24

Expert Comment

by:David Wilhoit
ID: 13807035
Check the DNS entries on your Exchange server. If you have public DNS servers listed in the IP properties, take them out. Use only internal DNS for Exchange.
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Author Comment

by:byrca
ID: 13811351
Thanks everybody.  OK im new to the sysadmin game so I may need step by steps.  
1.  How do I run a DCDiag on my DC's.
2. How do I run replmom
3. What do you mean GC's?
4. where do I check for DNS entries on the Exchange Server?  

Thank you!
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Expert Comment

by:flyguybob
ID: 13811877
Byrca :
If you are going to be administrating an enterprise system you should really take the time to teach yourself about the systems.  Telling you how to do these tasks and even how to interpret the results may help you today.  However, that would be a disservice to you and your employer.  What I will do instead is provide some links where you can read about the tool, what it does, and learn why you should run it.
I recommend that you install the suptools.msi from the Windows 2003 CD as well as download, install, and run the resource kit tools.

1 - DCDiag (Usage from Exchange c:\>dcdiag.exe /s:ADServer
 http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/f7396ad6-0baa-4e66-8d18-17f83c5e4e6c.mspx
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/824f106c-a90b-421b-aa44-ebc1403c8b4c.mspx
2. Replmon (Usage from an AD DC C:\>replmon.exe   If I remember correctly it is Tools...Check domain for errors).
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/078506cf-1221-42de-a221-b1a0d1151fd6.mspx
3 - GC
Global Catalog...it's an AD thing.  It maintains a partial replica of objects within a forest.
While you are at it...it's not a bad time to learn about the FSMO roles...
http://www.windowsnetworking.com/articles_tutorials/Managing-Active-Directory-FSMO-Roles.html
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Author Comment

by:byrca
ID: 13812095
Thanks for the tips - training is in progress.  For today and hence why I posted a question with EE I need to know how to run these tasks and how to interpret the results.  And more importantly - I need more detail about what this error means and if its somthing I need to be seriously worried about.

Thanks
Byrca

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LVL 24

Expert Comment

by:flyguybob
ID: 13812229
Read through the links, perform the tests, and post the results (if you want).
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Author Comment

by:byrca
ID: 13812793
This is the DCDIAG from one of our domain controllers:  Looks OK from what I can tell
C:\Program Files\Support Tools>dcdiag

Domain Controller Diagnosis

Performing initial setup:
   Done gathering initial info.

Doing initial required tests

   Testing server: Default-First-Site-Name\GADSYDSRV-01
      Starting test: Connectivity
         ......................... GADSYDSRV-01 passed test Connectivity

Doing primary tests

   Testing server: Default-First-Site-Name\GADSYDSRV-01
      Starting test: Replications
         ......................... GADSYDSRV-01 passed test Replications
      Starting test: NCSecDesc
         ......................... GADSYDSRV-01 passed test NCSecDesc
      Starting test: NetLogons
         ......................... GADSYDSRV-01 passed test NetLogons
      Starting test: Advertising
         ......................... GADSYDSRV-01 passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... GADSYDSRV-01 passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... GADSYDSRV-01 passed test RidManager
      Starting test: MachineAccount
         ......................... GADSYDSRV-01 passed test MachineAccount
      Starting test: Services
         ......................... GADSYDSRV-01 passed test Services
      Starting test: ObjectsReplicated
         ......................... GADSYDSRV-01 passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... GADSYDSRV-01 passed test frssysvol
      Starting test: frsevent
         ......................... GADSYDSRV-01 passed test frsevent
      Starting test: kccevent
         ......................... GADSYDSRV-01 passed test kccevent
      Starting test: systemlog
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:10
            Event String: Driver ActiveTouch Document Loader required for
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:10
            Event String: Driver RICOH Aficio 2075 PCL 6 required for
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:11
            Event String: Driver Amyuni Document Converter 2.10 required
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:11
            Event String: Driver Dymo LabelWriter EL60 required for printer
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:12
            Event String: Driver RICOH Aficio AP4500 PCL 6 required for
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:14
            Event String: Driver RICOH Aficio AP4500 PCL 6 required for
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:15
            Event String: Driver Ricoh Aficio 250 required for printer
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 04/19/2005   15:08:17
            Event String: Driver RICOH Aficio AP4500 PCL 6 required for
         ......................... GADSYDSRV-01 failed test systemlog
      Starting test: VerifyReferences
         ......................... GADSYDSRV-01 passed test VerifyReferences

   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom

   Running partition tests on : nsw
      Starting test: CrossRefValidation
         ......................... nsw passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... nsw passed test CheckSDRefDom

   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom

   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom

   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom

   Running enterprise tests on : gadens.local
      Starting test: Intersite
         ......................... gadens.local passed test Intersite
      Starting test: FsmoCheck
         ......................... gadens.local passed test FsmoCheck

C:\Program Files\Support Tools>
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Author Comment

by:byrca
ID: 13830469
Anybody got anything else to add to this please?
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Author Comment

by:byrca
ID: 14254347
Hi there....

Can you explain what a 'clustered exchange environment is'?  I am still getting these errors.  We have three domains in a 2003 active directory forest. The 'First administrative group' was set up incorrectly i.e it was setup first then the three servers were setup underneath that instead of each exchange server having its own 'administrative group'.   I dont have the option to right click on the 'first administrative group' as the article says.

Does anybody know why I keep getting the errors and if I can 'safely ignore' them...

Thanks
Cat
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LVL 24

Accepted Solution

by:
flyguybob earned 2000 total points
ID: 14254384
One of the directory servers in your Active Directory site is down or may have been incorrectly removed from your environment.  Or, you have issues with your Global Catalog servers and maybe your FSMO role holders.

Clustered Exchange refers to a methodology for failover of servers.  Below is a link related to deploying clusters.
http://www.microsoft.com/technet/prodtechnol/exchange/guides/Ex2k3DepGuide/9f5b91cd-d7c2-409d-81a0-033a23e1faee.mspx

I would suggest that you may want to call Microsoft support to work through these issues and work through your issues with Active Directory and Exchange:
http://support.microsoft.com/common/international.aspx?rdpath=gp;en-us;offerprophone

Bob
0
 

Author Comment

by:byrca
ID: 14262561
There are no servers down and my three global catalogue servers are ok too.  Is there anyway to test connectivity between Exchange and the GC?  Or between Exchange and the FSMO role holder?
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LVL 24

Expert Comment

by:flyguybob
ID: 14263113
Install the Windows support tools on the system.  From that directory run
dcdiag /s:GCName

you may also want to run repadmin locally on those systems.

I would check the domain controllers for errors in the event logs.
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Author Comment

by:byrca
ID: 14272198
Does the DCDIAG post any results - its just an exe file - but doesnt show any results....
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LVL 24

Expert Comment

by:flyguybob
ID: 14272288
If you run the dcdiag with the /s:, as listed above, it will return a set of results similar to the ones which have already been posted when ran directly on the DC.
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Author Comment

by:byrca
ID: 14272744
OK. Can you tell me if I run REPADMIN.EXE from Exchange do I need to enter anything else?  Do I need to specify the DC names?  
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LVL 24

Expert Comment

by:flyguybob
ID: 14276320
You should run repadmin from the Domain Controllers.

Again, as I mentioned above, spending the $245 or $295 to call Microsoft may be well worth it.
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Expert Comment

by:flyguybob
ID: 15855828
...?
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