pmahon2005
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Corrupt OST
We are using Outlook 2003 w/ Exchange 2003 in cached mode on an XP pro machine. One user gets an error everytime they launch Outlook: "data file for username was not closed properly" and then it proceeds to scan the mail box. This can take 10 minutes [OST is 3+G]
I have run the inbox repair/ reinstalled Outlook
I have searched everywhere for a solution to this problem and although I have seen the problem described, I have not seen the fix/solution posted yet.
Any input would be greatly appreciated
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Was the OST file originally created in Outlook 2000 or before? If so, you got a problem, you have to trunicate it to below 2 gb. Let me know if this is the case, I will forward you the file.
ASKER
The OST file has been created recently by deleting the old profiles and creating a new one. This XP computer came shipped with Office 2003.
However, this user may be using Citrix with Outlook 2000 which, based on what your saying, may be the root of the problem
However, this user may be using Citrix with Outlook 2000 which, based on what your saying, may be the root of the problem
Outlook 2000 doesn't support the exchange cache-mode and therefore should not complain about ost-files. As far as I know these files are only generated with activated exchange cache-mode...
ASKER
Could switching between Outlook 2000 (from Citrix) and Outlook 2003 (on company PC) somehow corrupt the mail box and cause this error message at startup?
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