Wireless Network - Rookie setting things up.  Can't see printer or files

Posted on 2005-04-18
Last Modified: 2010-04-10
I have a wireless network I just setup and am having problems.  I can get to the internet on my laptop through the network, but I can't see or print to the printer on my desktop printer or see my hard drive on the desktop.

My desktop:
I have a new Dell dimension 4700 with a Netgear WGT624 v2 router.  Windows XP home edition
I have set the root of C drive to "Share this folder on the network"  & "Allow network users to change my files" and given it a share name
I have shared the printer

My Laptop:
I have a IBM T30 with Windows XP pro.  I have a Cisco Aironet 340 card.
I can't make printing work or see my desktop files.  Using Cisco software (most updated version) I can get WEP security to work, but the only thing that works is the internet.  I cannot see or print to the printer.  I cannot see my desktop hard drive.

Before the upgrade of the Cisco softward,  I couldn't use the card with WEP security, but I could see my desktop hard drive and use my printer through the laptop.

Any Ideas?
Thanks in advance for any help.
Question by:LJG
    LVL 27

    Expert Comment

    Hey LJG,

    This sounds like a sharing problem.  See if any of these help you:

    How to disable simplified sharing and set permissions on a shared folder in Windows XP
    This article describes how to turn off simple file sharing.

    Note You cannot turn off simple file sharing in Microsoft Windows XP Home Edition.
    By default, simple file sharing is enabled on a Microsoft Windows XP-based computer if the computer is not a member of a domain. With simple file sharing, you can share folders with everyone on your workgroup or network and make folders in your user profile private. However, if simple file sharing is enabled, you cannot prevent specific users and groups from accessing your shared folders. If you turn off simple file sharing, you can permit specific users and groups to access a shared folder. Those users must be logged on with the credentials of user profiles that you have granted access to your shared folder.

    If simple file sharing is enabled, you see the simple file sharing user interface appears instead of the Security and Sharing tabs. By default, this new user interface is implemented in Windows XP Home Edition and in Microsoft Windows XP Professional if you are working in a workgroup. If you turn off simple file sharing, the classic Security and Sharing tabs appear, and you can specify which users and groups have access to shared folders on your computer.

    Note You can set security only on a partition that uses the NTFS file system. If you remove the Everyone group from the NTFS permissions, you cannot use the file or folder over the network.

    "Access is Denied" Error Message When You Try to Open a Folder
    When you try to open a folder in Microsoft Windows XP, you may receive the following error message, where Folder is the name of the folder that you cannot open:
    Folder is not accessible. Access is denied.
    This issue may occur if the folder that you cannot open was created on an NTFS file system volume by using a previous installation of Windows, and then installing Windows XP. This issue may occur although you enter the correct user name and password. This issue occurs because the security ID for the user has changed. Although you use the same user name and password, your security ID no longer matches the security ID of the owner of the folder that you cannot open.

    For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:
    Before you install Windows XP Professional, you change the actual location, or target location, of the My Documents folder to another volume.
    You format the primary partition.
    You install Windows XP Professional.

    How to set, view, change, or remove file and folder permissions in Windows XP
    In Microsoft Windows XP, you can apply permissions to files or folders that are located on NTFS file system volumes. This article describes how to set, view, change, or remove permissions for files and folders.

    Access Denied Error When Attempting to Connect to a Network Share
    When you attempt to connect to a network share, you may receive the following error message:
    \\Servername\share is not accessible.
    Access Denied
    If you are accessing a share in another domain, this message may appear even though you have verified that the trust is configured correctly. Also, the share may be visible in Network Neighborhood.
    LVL 87

    Accepted Solution

    Make sure your Windows firewall (or 3rd party firewall software) allows you to share files and printers. Also, I strongly suggest you don't share the root of your drive. This can cause damage to your system. Rather create a dedicated folder which you will share.

    You will also have to make sure the user you are logged on to on your notebook also exists on your desktop PC and is allowed access to that shared folder.

    Then connect to the desktop using it's IP address. You should be able to map a drive via explorer and then adding the following syntax:


    To connect to the printer you'd use the following syntax:


    If this is a Printer with USB port, you might need to first install it directly to the Notebook, and once installed, disconnect it and change the port to the new printer port...

    LVL 4

    Expert Comment

    Besides that your firewall should allow the local IP address(-range) you also should have all workstation in the same workgroup
    (my computer, properties, network indentification).

    I do assume you did check the Share Settings, NTFS Settings. Suggestion, create c:\temp and share that folder as TEMP.  This was it's visable on your network as \\computername\Temp. If you can see it the connection is working to the network.

    If you can access it and not modify anything, it's security.
    If you cannot browse into the folder it is security.
    If you cannot see the Share it's most likely the WorkGroup (or domain) issue
    If you cannot browse to the PC like \\computername then again Workgroup.

    Let me know your results
    LVL 2

    Author Comment

    Group - Thanks
    It looks like some great suggestions.
    I will check it out tonight at home and let you know how I come out.

    LVL 2

    Author Comment

    I tried opening up security completely on my desktop.  In fact I used the new Microsoft Network Setup Wizard in XP SP2 and opened up my files and my printer.  I can see my desktop from my laptop but can't get to it or it's printer.

    I feel it something in the Cisco Aironet 340 software I have set wrong - but that's a rookie guessing.

    If you look at my original post, two thngs have changed.

    Before Change
    I could get to my files on my desktop, my printer, and the internet.  But I could not
    I could not use WEP security.

    Actual Changes:
    I downloaded and installed the newest software on my laptop for Cisco Aironet 340 wireless card.
    I setup WEP security on my desktop through Netgear program.
    I setup WEP security on my laptop through Cisco new software. (could not get anything to work by setting up through WindowsO

    After Change (On my laptop)
    Internet would work on my laptop.  (I was getting on the internet through the Netgear router hooked to my desktop)
    I can see my network through Windows Explorer on my laptop, but when I click on it I get
        "Home_Net is not accessible.  You might not have permission to use this network resource.  Contact the admin....."
    I can >>not<< see any files on my desktop from my laptop.
    I can >>not<< see my printer on my desktop from my laptop

    Any new ideas would be greatly appreciated - It might just be time to go buy a new modern card.
    LVL 3

    Expert Comment

    It might just be too slow to notice that it is working. Enable Netbios over TCP/ip in the Advanced button of TCP/IP properties under your connection properties.
    LVL 2

    Author Comment

    I'm sorry, If I would have done what rindi told me to do [Make sure your Windows firewall (or 3rd party firewall software) allows you to share files and printers], I would be up and running.  I paid someone come out and solve the problem and it was the McAfee Firewall.  They disabled it and Shazam it worked.

    Why it worked prior with the firewall up, I'm not sure.  According to the person who came out the Windows XP firewall or the firewall with the router will not be a problem, but McAfee Firewall is.

    Rindi, thanks for the answer even though I didn't pay attention like I should have.
    LVL 87

    Expert Comment

    No Problem, thanx too.

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