williams99
asked on
Cannot click on a button
I have a user who claims that he cannot click a command button. He can see it, but cannot access it. This is the standard VB command button. I have several hundred copies of this program installed on various computers and this is the only time this has come up. He is running Windows XP 5.1 build 2600. I'm using VB 6 SP6.
There are other command buttons in the application that work. It's just this one that does not. It doesn't make any sense to me. There are no hidden or clear objects on the form that might be absorbing the click event. There are no other events on the button (mouse down etc). I have made it as simple as I can and he claims it still doesn't work. Is it pilot error on the user? Does it sound familar to anyone? Any suggestions how to debug it? I'm stuck
There are other command buttons in the application that work. It's just this one that does not. It doesn't make any sense to me. There are no hidden or clear objects on the form that might be absorbing the click event. There are no other events on the button (mouse down etc). I have made it as simple as I can and he claims it still doesn't work. Is it pilot error on the user? Does it sound familar to anyone? Any suggestions how to debug it? I'm stuck
ASKER
Apparently using TAB doesn't work. I will ask if the button is disabled. THere is no code which should disable it.
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Does the button appear to press or does it appear disabled?