My CD-ROM/DVD-R doesn't play DVD's anymore. I get the following error "windows cannot read from this disk. It might be corrupted, or it could be using a format that is not compatible with windows"
Posted on 2005-04-19
My CD-ROM/DVD-R doesn't play DVD's anymore. I get the following error "windows cannot read from this disk. It might be corrupted, or it could be using a format that is not compatible with windows". It does play CD's with no problem and i can install programs etc.
Optical Drive: TEAC DW-224E-A
Computer: HP Pavilion zv5000 series.
OS: Windows XP Home Edition SP2
Steps already taken include the following:
1. I uninstalled and reinstalled the driver.
2. I uninstalled all dvd player software and as many codecs as I could and reloaded.
3. I've also run ad-aware and spybot S&D to get rid of any possible interfering spyware.
4. I've cleaned the lens with a dvd cleaner (One with the brushes).
5. I cleaned up my startup programs.
6. I've started up in safe mode and in diagnostic mode and still get the same error.
Behaviors: When i reboot with a dvd in the drive it spins and clicks on the reboot, just like it does after XP loads.
Further Thoughts: I'm not able to get to the drive via DOS. I had installed SP2 and it worked fine for about 2 weeks then it crapped out. So, i don't know if its an SP2 issue or not. But, i'm trying you guys out as a last resort to see if i missed anything. I've scoured support.microsoft.com and also read similar articles on this site and others. Right now i think its a hardware issue but i'm thinking about formatting and reinstalling the OS before i buy a new drive. Please let me know if you come up with any more ideas, i'd love to hear them.
Urgency: Well, urgency depends on different situations. I'm currently a DOD Contractor working in Iraq. My computer is my downtime entertainment and now i can't play DVD's which is not good. So, to me it is urgent and a difficult issue so i'll be assigning it 500 points.