Remove login to intranet
Posted on 2005-04-19
We have a Lotus Notes Helpdesk DB that shall be accessible from the intranet for the users. When a case is reported by a user to the Helpdesk, and registered there, an email submitted to the user with a link to the intranet web with an overview of all the user's open cases.
The problem is when clicking on the link the Notes Server asks for a login and password in the browser, and this is the Internet Password for each user, which is not the same as the Notes password. It seems like a big job to manually set the Internet Password for all users, and an even bigger job to communicate another login/password to all the users(over 100). So I would like to have the user logged inn automatically with no login box. Is that possible? If not what is the best strategy for solving this issue?