?
Solved

Error 1324: Path contains invalid character in Win XP

Posted on 2005-04-19
8
Medium Priority
?
14,268 Views
Last Modified: 2012-08-13
How can I eliminate the Error 1324: The folder path 'My Pictures' contains an invalid character during installation of Norton Internet Security 2005 in Windows XP?
On attempting to install NIS 2005, the error message appeared during the uninstallation of NIS 2004.  I was unable to remove NIS 2004 using the Windows Add/Remove Programs so instead I used SymNRT from Symantec.  During subsequent attempts at installing NIS 2005, the error message reappears and halts the installation process.  Right now, I have no Anti-Virus nor Internet Security available.  Help.
0
Comment
Question by:mikecox45
7 Comments
 
LVL 12

Expert Comment

by:kneH
ID: 13815285
Try renaming the folder.
Rename "my pictures" to "temp"

Might just be the space init. But I am not sure bout that.
Just try n test.
0
 
LVL 11

Expert Comment

by:nazirahmed
ID: 13816748
Hi
try first booting in safe mode and removing/uninstalling any application which are already installed and you are trying to remove them. When installing NIS 2005, choose a different location instead of the default one.
cheers
0
 
LVL 1

Expert Comment

by:Brigeer
ID: 13819694
A. Your Windows installer may have been damaged.  You can try reinstalling the MSI.

http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

B. You can also attempt the install under another profile:

How to disable and delete user profiles http://support.microsoft.com/kb/156826/EN-US/

C. Or turn of profiles and attempt and install:

1. On the Start menu, point to Settings, and click Control Panel. Double-click the Passwords icon.
2. Click the User Profiles tab. Click All users of this computer use the same preferences and desktop settings.
3. Click OK. Restart the computer if prompted to do so.



0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:mikecox45
ID: 13823605
Folks, thanks for your comments but I have been able to answer the question myself.  I intend to ask for closure and a refund.

On a hunch and a suggestion from a colleague, I tried RegEdit and the following path:  MyComputer\HKey_Current_User\Software\Microsoft\Windows\CurrentVersion.  I searched through the CurrentVersion files for My Pictures and found it in  \Explorer\UserShellFolders.   In the UserShellFolders was a key simply labelled  D:\My Pictures.  After deleting that key, NIS installed smoothly with no further problems.
0
 
LVL 1

Expert Comment

by:Brigeer
ID: 13828818
I believe my comment would have worked also, but I am happy to hear it is resolved.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 13853225
PAQ'd, 500 points refunded.
CetusMOD
Community Support Moderator
0
 
LVL 8

Expert Comment

by:Brain2000
ID: 26280446
I had this same problem trying to install a .NET patch on an x64 2003 Datacenter Server.  I updated the Windows Installer to version 4.5 and it solved the problem.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This applies to Dell but may also apply to other manufacturers as well. We ran across a few machines that just dropped recently it trust relationship with the server. After doing the basic removing and joining the domain again, it changed to No logo…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Suggested Courses

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question