Error 1324: Path contains invalid character in Win XP

Posted on 2005-04-19
Last Modified: 2012-08-13
How can I eliminate the Error 1324: The folder path 'My Pictures' contains an invalid character during installation of Norton Internet Security 2005 in Windows XP?
On attempting to install NIS 2005, the error message appeared during the uninstallation of NIS 2004.  I was unable to remove NIS 2004 using the Windows Add/Remove Programs so instead I used SymNRT from Symantec.  During subsequent attempts at installing NIS 2005, the error message reappears and halts the installation process.  Right now, I have no Anti-Virus nor Internet Security available.  Help.
Question by:mikecox45
    LVL 12

    Expert Comment

    Try renaming the folder.
    Rename "my pictures" to "temp"

    Might just be the space init. But I am not sure bout that.
    Just try n test.
    LVL 11

    Expert Comment

    try first booting in safe mode and removing/uninstalling any application which are already installed and you are trying to remove them. When installing NIS 2005, choose a different location instead of the default one.
    LVL 1

    Expert Comment

    A. Your Windows installer may have been damaged.  You can try reinstalling the MSI.

    B. You can also attempt the install under another profile:

    How to disable and delete user profiles

    C. Or turn of profiles and attempt and install:

    1. On the Start menu, point to Settings, and click Control Panel. Double-click the Passwords icon.
    2. Click the User Profiles tab. Click All users of this computer use the same preferences and desktop settings.
    3. Click OK. Restart the computer if prompted to do so.


    Author Comment

    Folks, thanks for your comments but I have been able to answer the question myself.  I intend to ask for closure and a refund.

    On a hunch and a suggestion from a colleague, I tried RegEdit and the following path:  MyComputer\HKey_Current_User\Software\Microsoft\Windows\CurrentVersion.  I searched through the CurrentVersion files for My Pictures and found it in  \Explorer\UserShellFolders.   In the UserShellFolders was a key simply labelled  D:\My Pictures.  After deleting that key, NIS installed smoothly with no further problems.
    LVL 1

    Expert Comment

    I believe my comment would have worked also, but I am happy to hear it is resolved.

    Accepted Solution

    PAQ'd, 500 points refunded.
    Community Support Moderator
    LVL 8

    Expert Comment

    I had this same problem trying to install a .NET patch on an x64 2003 Datacenter Server.  I updated the Windows Installer to version 4.5 and it solved the problem.

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