Sending Appointment Reminders in Outlook
Posted on 2005-04-19
I have an administrative assistant that is sending a meeting request to various employees. They all accept it and shows up in their calendars. She needs a way to send reminders to the various employees to remind them of the meeting. Currently, she opens up the appointment and clicks on Send Update. Unfortunately, a user sees the reminder and thinks it is already in his calendar so he deletes it. It does not send an e-mail to the administrative assistant indicating he deleted it but it does get removed from his Calendar.
Is this just a matter of training the user not to delete the update?