RHEL3 - media failure

Posted on 2005-04-20
Last Modified: 2013-12-15
I tried to install RHEL 3 several times, but I always got the same error:

"There was an error installing redhat-artwork-0.73.2-2E. This can
indicate media failure, lack of disk space, and/or hardware problems.
This is fatal error and your install will be aborted. Please verify your
media and try your install again."

When this error occurs the installation stops. The CD-check before the
installation passed successfully.
There is enough disk space.
Instalation suceeded the first time, but were some other problems afterthen so I decided to re-start again.
Since then no settings or hardware was changed.
Installation logs on third and fourth virtual console show nothing special.
Also tried to use different cd-drives and medias. Always the same result.

Any ideas about what could be the problem?
Question by:glemaire2004
    LVL 7

    Expert Comment

    Check that the rpm package itself is not corrupted, and that there is not a problem with the target that would prevent the files from being installed.  If the partition table is being cleared on the target, and a badblocks check is being done following format of the device, then it's probably the package.  Try 'rpm -Vp --checksig redhat-artwork-0.73-1.i386 rpm'.  The -V tells it to verify, while the -p indicates the operation should be performed on a file (rather than an installed package)
    LVL 38

    Expert Comment

    > tried to use different cd-drives and medias
    1. Boot from the CD and try
    boot: linux acpi=off nodma
    to install.

    2. Run hard disk diagnostic utility. Sometimes bad disk sector will cause the problem.
      In this case, replace the hard disk.

    Author Comment

    Nothing helped. I opened ths issue with Tech support rhel but no useful answer
    LVL 7

    Expert Comment

    The only other thing I can think of would be to look thru the error log screens.  There are logs on virtual consoles 3 and 4 by default.  To reach these:


    If you're in graphical installer, you'll first have to do Ctrl+Alt+F3 (or F4) to tell it to break to a text console.  Alt+F3/Alt+F4 will work once you're in text mode.  Alt+F7 (or the first unallocated console, usually 7, but try others if it doesn't work) will return you to graphical mode.

    Look for errors about unable to read disk media, error writing, checksum failed, etc.
    LVL 38

    Accepted Solution

    > There was an error installing redhat-artwork-0.73.2-2E.
    You might want to go to "customer installation" and uncheck this package first to see
    if you can pass this error.

    I suspect this is more hardware related issue. You might want to change the hard disk, too.

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