Ricoh Aficio 2075 printing weird characters and symbols
Posted on 2005-04-20
My Client has just installed new Ricoh Aficio 2075 networked multifunction copier/printer/scanner devices on the network we support. We installed the printers, using Ricoh PCL 6 drivers, on all the Windows XPpro sp1 workstations in the office. The print server is on a Windows 2003 server.
The problem: Once in a while from a few workstations (4 out of 50 at last count) a print job will print out hundreds of pages with only a line or two of weird characters and symbols.
The original print jobs that produced these result were only a few pages long and were a variety of Word and PDF documents. When we sent the same jobs to an HP 5si it prints fine. Even more bizarre we sent the same print job to the same Ricoh Aficio 2075 a few moments later and it prints fine.
Our troubleshooting so far: Uninstall the prints from the troubled workstations, manually deleted the printer driver, and reinstalled the printer. Two of the workstations we did that on reported the problem has reoccurred. We also tested removing the "use printer fonts" setting in the printer properties on one of the workstations but the problem reoccurred.