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XFDF Form in Adobe Reader 7

Posted on 2005-04-20
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Last Modified: 2013-12-03
Our company standard for Adobe Reader is upgrading from Adobe Reader 5.05 to Adobe Reader 7. We've run into an issue with one of the "fillable" internal forms. In Adobe Reader 5.05 it would open in a separate browser window (IE). After upgrading to Adobe Reader 7, it opens in the existing browser window. I've compared the settings in Reader 5 to Reader 7 and they look the same.

Here's an excerpt from an email from one of our developers:
"The data for an eform is an XFDF MIME type and it is processed by ADOBE Reader in conjunction with a PDF file to create an interactive form. This interaction requires that the PDF be viewed in a browser because the communication interface of the browser is being used by the reader. (This ADOBE implementation results in a smaller reader since the functionality is not duplicated in the acrobat executable.)

None of the developed code for serving EForms is resident on a desktop.
A request is sent from a link on a web page to the server.
It is processed on the server to prefill data for the initial display of a form and sent back to the desktop.

On the desktop, either Reader (5.0 or 7.0) gets the same data stream back from the server and displays it.
The mechanism for displaying the PDF Form is under the complete control of the Reader.
It is possible for a link to request a new window, but that does not appear to be the case for any of the links I've seen.

We have upgraded to Reader 7.01 (with the patch)
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Question by:Lisa_Lewald
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Expert Comment

by:Karl Heinz Kremer
ID: 13832565
YOu have to configure every instance of Reader to open PDFs in an external window instead of the browser window. This is done by opening up the "Edit>PReferences>General" dialog. Select the "Internet" category and uncheck the "Display PDF in browser" setting. When you restart Reader, PDF files downloaded from the Internet will now open in the full Reader.
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Author Comment

by:Lisa_Lewald
ID: 13833548
When I do that, it does try to open in a separate browser window.  But I don't see the form.  Only a red X in a box.
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Expert Comment

by:Karl Heinz Kremer
ID: 13833623
Does it work for "normal" PDFs that you download? Try e.g. the PDF Reference file from Adobe's web site: http://partners.adobe.com/public/developer/en/pdf/PDFReference16.pdf

Do you also only get the red x?
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Author Comment

by:Lisa_Lewald
ID: 13833646
Yes, I now get the red X for all pdfs.  I went to the link and got a red x.
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Accepted Solution

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Karl Heinz Kremer earned 2000 total points
ID: 13833706
This means that something is wrong with your Reader installation. Here is Adobe's knowlege base article about these types of problems: http://www.adobe.com/support/techdocs/328233.html
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