Citrix Connection Freezes up When Working on JD Edwards OneWorld ERP System
Posted on 2005-04-20
Our company deploys The J.D. Edwards OneWorld Erp System through a Citrix Connection. We have an employee that has a good network connection on his workstation (he can access the web and his outlook connected to our exchange server is good)but when he access JD Edwards (JDE) Oneworld through the Citrix Program neighborhood it begins to load, then freezes up for about 10 seconds, then when the JDE log on screen appears and he enters his id and password it freezes up again. When he finally gets into the program it will freeze up about every second or third mouse click for about 10 to 15 seconds. We have restored his computer to a date when he wasn't experiencing the problem and we replaced his network cable to see if that would change anything but we have not resolved the issue.
Any suggestions would be great,