No Cipher Strength, Version Number, or Product ID in Internet Explorer

Posted on 2005-04-20
Last Modified: 2012-08-13
When I click on Help and About in IE, I don't get any entries next to cipher strength, version number, or product id.  Note that I am not getting a "zero", rather it is just blank next to these listings.  I've tried reinstalling SP2 per Microsoft's web site, but that did not resolve the issue.  I'm pretty sure that is why I am having trouble accessing secure web sites such as my banking site.  

Also, I don't know if this is related, but when I use the search tool in XP, I get a blank screen with no writing.  There is no place to put in the filename or select the search options.  

Thanks for any help.
Question by:CTSLA
    LVL 59

    Expert Comment

    Have you tried the Repair option for IE?

    When you go to Control Panel -> Add/Remove Programs, find Microsoft Internet Explorer 6 in the list of installed programs, click on it, click on the Add/Remove button, then you will be given a menu with an option to "repair the current configuration" (or something to that effect.)  Choose that.

    Or, if for some reason or other IE is not in the list of installed programs, you can do this:

    Type this in the Run dialog box off the Start Menu.

    For WinXP:

    rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\ie.inf

    This command is case sensitive.
    LVL 59

    Expert Comment

    Then try this go to Start-> Run and type CMD and hit the Enter key. Then, in the CMD window that opens up, type these commands to run the System File Checker:

    sfc /purgecache
    sfc /scannow

    that will check for corrupted or missing system files. Have your XP installation CD handy to provide backups to restore from.

    Many times I have seen things like that happen due to viruses and other malware.  This could be a problem with viruses/trojans/spyware or other malware. Some free online virus scanners:

    Also try these free programs to rid your system of spyware, trojans, and other malware:
    Spybot - Search & Destroy can detect and remove a multitude of adware files and modules from your computer. Spybot can also clean program and Web usage tracks from your system, which is especially useful if you share your computer with other users. Modules chosen for removal can be sent directly to the included file shredder, ensuring complete elimination from your system. And for advanced users, it allows you to fix Registry inconsistencies related to adware or malicious program installations. The handy online update feature ensures that Spybot always has the most current and complete listing of adware, dialers, and other uninvited system residents.
    Version 1.2 adds a variety of new and updated features, including an immunization option that allows you to block many spyware downloads before they get to your computer, and improved detection mechanisms for morphing files.
    With its ability to scan your RAM, Registry, hard drives, and external storage devices for known data mining, advertising, and tracking components, Ad-aware can easily rid your system of these tracking components, allowing you to maintain a higher degree of privacy while you surf the Web.

    I use BOTH of the above programs on my 3 Windows systems; what one program misses, the other catches.  Also make sure to download the most up-to-date data before you run the programs.
    LVL 34

    Accepted Solution

    Internet Explorer "About" box is completely blank; Unable to type in text boxes in websites:

    Author Comment

    I followed the instructons in Sramesh2k's link and fixed the problem in about 60 seconds.  Thanks to everyone who replied.
    LVL 34

    Expert Comment

    Thanks for the feedback,CTSLA.

    Expert Comment

    anyone know if this will work on a Vista machine with the same issue?

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    Suggested Solutions

    I wanted to pass this along in case anyone has a problem removing a device from the Device Manager, or if you suspect a corrupted Driver that you want to remove in its entirety. I know it is kinda lengthy and very basic in its format, but I figured …
    Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now