When I click on Help and About in IE, I don't get any entries next to cipher strength, version number, or product id. Note that I am not getting a "zero", rather it is just blank next to these listings. I've tried reinstalling SP2 per Microsoft's web site, but that did not resolve the issue. I'm pretty sure that is why I am having trouble accessing secure web sites such as my banking site.
Also, I don't know if this is related, but when I use the search tool in XP, I get a blank screen with no writing. There is no place to put in the filename or select the search options.
Thanks for any help.