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Audio sounds fine, but no voices...

Posted on 2005-04-20
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Last Modified: 2012-06-27
I have a Dell Inspiron 9100 , Windows XP SP2, performs flawlessly up until a few weeks ago.  I noticed that playing a movie clip from yahoo movies sounded odd - Music, Video was fine, but the voices were barely audible.  Playing some of my music tracks, the audio is strong and clear, but any voices are barely audible and distorted.  Audio drivers are current.

What broke and how do I fix it?
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Question by:charles_gilley
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by:Kenneniah
Kenneniah earned 375 total points
ID: 13828893
Some sound card drivers have equalizer and/or environment settings that could possibly this kind of behavior. Try looking in Control Panel, the Start Menu, or even sometimes theres an icon in the systray (area with the clock) for your sound card's configuration program. Look through it's settings to see if an equalizer or environmental effect got turned on.
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Author Comment

by:charles_gilley
ID: 13829051
Good idea, I went back and reviewed things yet again.  Nothing obvious.  I did notice that although the music appears to be fine, I do hear a bit of distortion now.  
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Accepted Solution

by:
duchuynh123 earned 375 total points
ID: 13829555
Try to reconfig the sound card again.

go to control panel --- sound and devices --- go to voice tab --- there is the hardware test button.  Click on it and follow the wizard.  

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Author Comment

by:charles_gilley
ID: 13829758
Bah, I've been programmed by Bill Gates to suspect Windows at all times.  It turns out that Dell has an issue with it's headphone connectors breaking or coming apart in some fashion.  By pulling gently on the headphone connector, it resolved the connection issue and all sounds normal.

Thanks for the ideas.
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Author Comment

by:charles_gilley
ID: 14623745
Searching through my old posts, came across this and thought I would add one final comment.
I had Dell Support come out and replace my headphone port, first time I tried it, it *still* wasn't
fixed.  Grrr... then I had a brilliant flash of the obvious - changed the head phones - problem solved.
Turns out, I've worn out my head phones :).

Always suspect the simplest thing first.
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