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Linksys RV042 using QuickVPN cant hit stadic IP addresses

Hi, i bought a RV042 Linksys router for an office.  I got it because of the remote access functionality it provides for mobile users.  or so i thought.  right now i setup a vpn tunnel between it and another linksys device, a befsx41.  users behind the befsx41 can access the network behind the RV just fine, but users logging in using the QuickVPN connectivity software cant.  they can connect to the router, and can ping, or map drives to computers obtaining addresses from the dhcp server built into the RV, but they cannot ping the server thats stadic, but on the same subnet.

note, linksys stated that they thought that 1- it was impossible and 2- it could be because of the vpn client software.  also, when i first establised the vpn client to gateway part on the RV router, it changed the ip address of the router to 10.0.0.1, I had to change it back to what the network is.  Somehow i think this has to do with it.

Question:  any help is greatly appreciated, Linksys is driving me nuts with their useless tech support.  I have been on the phone for 6.5 hours now.
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pcavenue
Asked:
pcavenue
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2 Solutions
 
xrokCommented:
Are subnet on both location are same ip subnet address?
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lrmooreCommented:
>they can connect to the router, and can ping, or map drives to computers obtaining addresses from the dhcp server built into the RV, but they cannot ping the server thats stadic, but on the same subnet.
This sounds like something localized to the server. Does this server have a firewall software running? Win2k3 with SP1 perhaps?

xrok could also be onto something. Is the network subnet behind the RVO42 possibly the same as the subnet your client is on? For example, if the remote client is behind a linkysys home router with local LAN 192.168.1.x, and the remote site behind the RVO42 is also 192.168.1.x, then you can see why you would have a problem.

If that is not the case, then I would start looking at the server's static IPconfig information as compared to the clients that get their IP address via DHCP from the router.
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pcavenueAuthor Commented:
ok, Im a big dummie, we will get to that in a minute.

the QuickVPN dosent care about your ip address, in fact, when you connect it dosent even tell you what your ip address is.  but i could ping and map to computers that got their ip info from the new router, but not the server.

turns out, big dummie me, didnt change the default gateeway of the server to be the new router.  it was working with the old router, still connected to the lan, and using a seperate public ip address.  so when i tried to request resources from it, im assuming, it tried to awnser me, via its seperate gateway.  Ive done this before, and im sure ill do it again.  

for the points, i usually just give it to the first awnserer if it ends up like this, but  LRMoore, you have awnsered many of my posts before so ill split the points, thanks to you both.....
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pcavenueAuthor Commented:
crap, lrmoore, i just reread your "I would start looking at the server's static IPconfig information as compared to the clients that get their IP address via DHCP from the router" comment, that would have done it.

thans, and good one.

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lrmooreCommented:
Glad you're working...
-Cheers!
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xrokCommented:
Thanks for the points
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lrmooreCommented:
xrok, welcome to the EE team!
I hope to see more posts from you!
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xrokCommented:
Thanks lrmoore
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