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Crystal 8.5 Win XP VB 6 report deployment problem

We developed a system in VB 6 running on an Access db. Crystal 8.5 is used for the reporting tool and the system is deployed using the VB deployment expert. The system has been running in many sites on Win 98 for a long time. Deploying the system to a machine running XP results in inconsistent printing problems. The application comes up with the MS message .............."APP has encountered a problem and needs to close. We are sorry for the inconvenience"............ and the ModName is crpe32.dll version
This error is not consistent - sometimes the reports will work and at other times not
Any suggestions

1 Solution
CR9 is the first version of Crystal that was tested on XP.  Though BO expects CR8.5 will work under XP they no longer provide much (if any) support for CR8.5 and have not run any tests.

There have been many questions along this line and generally the resolution has been no real resolution.  I suspect there is something in XP that causes trouble with CR8.5.  The experience through questions to this site is as you say, some PCs work others don't.  Some reports work others don't..


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