New Virus causing contact list in Outlook Express to flicker and lock up.

Posted on 2005-04-21
Last Modified: 2011-10-03
I have multiple computers and they all now are having the same problem so I assume I have a virus.  When I open Outlook Express I can see the contact list portion of my screen flickering and I cannot scroll down to select contacts.  I can still recieve mail but when I try to open any email with an attachment it freezes OE.  HELP.

Question by:oneononecomp
    LVL 12

    Expert Comment

    LVL 6

    Author Comment

    Have tried a number of scans and none have identified a problem.  I have noticed that McShield.exe is very active in task manager.  I know that this is associated with McAfee VirusScan, but it shouldn't be spiking CPU usage from 2% to 50% when idle.  Any suggestions?
    LVL 6

    Author Comment

    It appears that there was a bug in the McAfee update.  After a VirusScan update had installed I noticed McShield running up CPU resources.  The next day when I uploaded the following update on all machines the problem went away on all machines.  I can't this definitively but what else can I assume?


    Accepted Solution

    PAQed with no points refunded (of 500)

    Community Support Moderator

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Join & Write a Comment

    I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
    In a recent article here at Experts Exchange (, I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now