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UPS Service Does Not Start : Error 2481

Posted on 2005-04-21
Medium Priority
Last Modified: 2012-05-05
We recently installed a TrippLite UPS on a Windows 2000 Server.  The software they provided did not work properly.  However, when trying to use the built in support for battery backup, the UPS service will not start.  It gives the following error: "Error 2481: The UPS service is not configured correctly."  I can't seem to find any info on this error on Microsoft's site or elsewhere.  The strange thing is the UPS service will not start on ANY of our computers.  I was wondering if this could possibly be a Group Policy problem.  Is there any Group Policy setting that would affect the UPS service?
Question by:AmboyBank
1 Comment
LVL 86

Accepted Solution

oBdA earned 2000 total points
ID: 13837228
No; the UPS service just doesn't know which UPS to use. Open the control panel, double-click "Power Options", choose the UPS tab, and pick the manufacturer that you wish to configure.
If your model isn't listed (which is likely; the UPS support in Windows is from APC ...) and not fully compatible with a listed one, and you want to use a manually configured one, make sure you have the settings right. Test this on a W2k desktop or other test machine first.

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