I have a Dell Dimension desktop, Win XP Pro. This morning it hung up, i.e. no programs responding. I was not able to bring up anything with Crtl-Alt-Del or the Start menu. So after trying to close down programs and giving it a great deal of time to respond (a couple of hours), I turned the machine off.
When I turn it on again, I only get to the screen with says "DELL / www.dell.com
." It does not appear to be accessing the CD or floppy drive. I put a non bootable drive in the floppy and it dit not return the usual error of disk not bootable. I put a bootable (Norton GHOST) CD in the CD drive, but it still returns the Dell screen.
Is this the mother board?
It does not seem like a hard drive crash - its like it never gets to the hard drive.
Where do I go from here?