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Veritas - Backup Exec 9.1 - Delayed Write Failed with Removable Drives

I'm using Backup Exec 9.1 to backup our Exchange server over the network.  I have 7 USB 2.0 Hard Drives that I'm using as back-up media.  The backup itself works if the drives are registed under 'Back-up to Disk Drives' but when I swap out the drive the next day I need to reboot the server before B.Exec. will see the drive.  If I make the drives 'Removable Disk Drives' then I get a 'Delayed Write Failed' Error when backing up but the drives are hot-swapable.  Any ideas on fixing the delayed write error?
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BasilFawlty001
Asked:
BasilFawlty001
1 Solution
 
gpriceeeCommented:
It seems like the drivers for the USB drives are not setup for surprise removal.  Do you stop the device before removing the drive?  You might want to try that so that you don't have to reboot.

Check out the following article: http://support.microsoft.com/default.aspx?scid=kb;en-us;326889

Do you have the latest service pack and patches on the server?  How about on Veritas?
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BasilFawlty001Author Commented:
This is running on Windows server 2003 though.  Windows sees the drive without any issues when I unplug one and plug in a different one.  Veritas just can't seem to 'scan' and find it.

 I just tried SP1 for 2003 and it made things worse.  Now I get an error on every job (3 different errors so far).  Arg.  I think I'll try this on a Windows XP Pro machine.
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gpriceeeCommented:
Do you have the drives assigned to media sets?
Do the drives have:
Changer.cfg
Folder.cfg
files on them?
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BasilFawlty001Author Commented:
They do.  I'm just installing the latest Service pack for Veritas to see if it helps.
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gpriceeeCommented:
Hi.  Did the service pack help?
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Bluewhale042399Commented:
This may not be an option, but if it is I would suggest looking into upgrading to BE 10. We have done it in both of our offices and I find most of the annoying, re-occuring problems I had in 9.1 are gone.  And that my backup to HD jobs have run without error for the two weeks since doing the local server here. Under 9.1 backing up to HD's was a PITA more often than not.


   Paul
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BasilFawlty001Author Commented:
I'm looking at upgrading.  I'm also looking at switching to Dantz Retrospect instead.  I've just not been happy with the reliablility of BE and have had great sucess with the demo of Retrospect.  There just doesn't seem to be a single solution to this problem ... and if it is fixed, another one crops up to prevent the backup from working.
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BasilFawlty001Author Commented:
The service pack cleared up my other issues, but the prblem remains when the disk is set to performance.  It I switch it to compatibility mode (disable write caching) then the backup job stays in 'Loading Media' mode.   Argh.  It just makes no sense to me that it works fine as a regular drive but dies when set up as a removable drive.  
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BasilFawlty001Author Commented:
I resolved the issue by moving to a different back-up solution.  Dantz Retrospect.  The issue seems to be with the Veritas Software, not with the OS or hardware.
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DarthModCommented:
PAQed with points (250) refunded

DarthMod
Community Support Moderator
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