Having problem while trying to view the report in crystal enterprise

Posted on 2005-04-21
Last Modified: 2012-08-14
Hi guys i am having a problem with the report when i am trying to run the report from crystal enterprise. can some one help me out with that. below i am mentioning the error i got

Status: Failed  
 Printer: The instance is not printed.  
 External Destination: None  
 Data Refresh Settings:  Use the server defaults.  
 Start Time: 4/21/2005 2:59:26 PM  
 End Time: 4/21/2005 2:59:29 PM  
 Server Used: pc-oreddy.reportjobserver  
 Error Message: Information is needed before this report can be processed.  

Hope some one respond to this.

thank you,
Question by:agbalaji
    LVL 28

    Accepted Solution

    When you scheduled the report, did you provide the database username and password, as well as any parameter values, if you used parameters in this report?
    LVL 26

    Expert Comment

    by:Kurt Reinhardt
    Agree with bdreed35.  The message "Error Message: Information is needed before this report can be processed." almost always means that parameter values weren't entered.  You can't leave Crystal Enterprise parameters blank.  You either have to put an actual value in or explicitly declare them as NULL.


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