Email stuck in the inbox

Posted on 2005-04-21
Last Modified: 2008-03-10
I am using outlook 2003, My inbox says Inbox(1).  Which means there is one email in the inbox but i cannot find the unread email.  I have had this for a couple weeks now.  I looked in all subfolders and the email is nowhere to be found.  How do i go about finding where the email is and how do i stop this from happening again.  Thanks for the help
Question by:emilm18
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    Expert Comment


    you can do a scanpst to repair the pst file; you can find it at : Program Files\Common Files\system\MSMAPI\1043
    or by doing a search for scanpst
    or a repair of outlook from add remove Programs>Office

    Author Comment

    Will running a scanpst find the lost email?  
    LVL 91

    Accepted Solution

    i cannot guarantee, that, but since the inbox is comprised in the pst file, it will repair it.
    here some articles on mail recovery :
    LVL 5

    Expert Comment

    one other possible answer is that you have a filter on.  Go to View, Arrange By, Current View and ensure that Messages is selected.
     - sinjin
    LVL 5

    Expert Comment

    oops -- in my above post make sure you are in the Inbox first, then check the current view.

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