User managed mailing lists with outside addreses in exchange

Posted on 2005-04-21
Last Modified: 2013-12-03

We are in the process of moving our company over to Exchange 2000 and i have a question about mailing Lists,

Is there a way within exchange that i can create a list of OUTSIDE emails that can be managed by somone on staff?
I know i can create contacts on the exchange server and then put them in a Distribution list, but i need someone else to be able to add / delete / modify those contacts.

this person would not be an administrator just a regular user, is this at all possible in exchange? If not is there any third-party software that can tie in with exchange to fulfill this requirement?

Right now our current system works by sending an email to and then bounces the email to everyone in that group.

Question by:FCCCHURCH
    LVL 26

    Expert Comment

    one way of doing this is
    create an OU..and the delegate "Contact objects" with the right to create or delete contact objects....
    another way will be to create a group and add all ur contacts to that group and in the
    ADU&C in the groups properties page click on" Managed By" and add the users that
    will manage the this case user cant create new contacts in AD ....he or
    she can only manage them...
    LVL 1

    Author Comment

    ok, that almost works.

    But i need the user to be able to add contacts as well,

    Im starting to think this is not possible with exchange alone...
    LVL 26

    Expert Comment

    adding contacts as " AD CONTACTS" then u need to delegate that right through
    ADU& is not easy to let a user play around with AD if u are managing a large
    and complicated network...but sometimes it is neccessary...choose wisely....

    another option will be to utilize public folder contact option....
    LVL 1

    Author Comment

    So basically have to give them some kind of access to ADU&C,

    What is the best way of doing this? Is there any way they can access ADU&C from their workstation or must they connect to one of the Domain Controllers?
    LVL 26

    Expert Comment

    no create an MMC for ADU&C....when finished right click and then choose "send to and "  and  choose the user in ur mail recipient...ask the user to save it on his or her desktop...

    do u know how to create an MMC with limited options???

    LVL 1

    Author Comment

    No ive never set-up an MMC for anyone else besides myself so I've never needed to limit anything,

    If you have some basic information that would be great, and then I'll do some research about it as well.
    I dont want to keep you on this question much longer...
    LVL 26

    Accepted Solution

    no problem...
    click start run MMC and put the ADU&C in the console....before u save it click on file
    then option ....and u will see what i am talking about...
    on the console mode drop down menu choose the user mode limited option and uncheck
    users can customize the view....
    then u higlite ADCU&C then click on view... click on filter option ...then check show only the  following types of objects and then check the contacts objects....
    once finished just save it and then send it to ur user....
    now there is a bit of problem when user tries to save the msc file on a windows XP or
    2000....depending on the error u may have to open a question in the 2003 or xp section...

    ur user cant do much if u do the delegation right.....u make sure u do the delegation on the OU level.....create an OU called CONTACTS OU then right click on it and go through
    the motion..make sure to click on create a custom task to delegate....and then on the next page u choose only the following objects in the folder and the scroll down and
    check contac objects....also make sure the bottom two options are also checked which
    is to create and delete....
    once finished logon as the user and test it urself first to make sure user does not have
    excess privilage...once satisfied then email it to him or her...

    now what is the problem with user runing msc file....well i hope u dont have it but
    u may get an error about some clisid missing error....some say u must run the whole
    admin tool on the users computers and just one piece cant be run (like ADU&C)...
    that question i cant answer ....but i am sure 2003 section or xp section has a solution
    for u....

    u can call back if u have any more question...i dont mind...
    LVL 1

    Author Comment


    Thanks for the info!

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