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The information store could not be opened - EXCHANGE 2000 crash help!!!

Posted on 2005-04-21
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Last Modified: 2010-04-14
exchange 2000
windows sp4 2000


I cannot get in outlook says the information store cannot be open -

stopped and restarted all exchange services -

I also am getting event ids 5774 - dns server unable to interpret format

HELP!!!
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Question by:modest911
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18 Comments
 
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by:modest911
ID: 13839808
how can I test my exchange - I cannot even get to it via the owa
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by:modest911
ID: 13839848
also receiving error 101 unable to add virtual root /exchangadmin for the directory \\backofficestorage - the system could not find the path specified
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by:modest911
ID: 13839879
okay figured out the other errors - thats okay - i still cannot get into exchange via outlook - please help
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LVL 2

Author Comment

by:modest911
ID: 13839898
if i goto the web interface I get the error page cannot be found!!! I am screwed
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by:modest911
ID: 13839930
where can i get the Eseutil tool
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by:modest911
ID: 13839961
okay tried to do a eseutil /d and get the error missing source database files
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Author Comment

by:modest911
ID: 13839969
i cannot run this tool with any switch - what now!!!
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by:modest911
ID: 13839996
so i cannot even do a defrag of the pub1.edb - i get error file is locked or in use i have dismounted the mailbox store
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by:modest911
ID: 13839997
okay i am getting it to defrag now -
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Author Comment

by:modest911
ID: 13840093
still not working
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by:modest911
ID: 13840125
fixed
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Expert Comment

by:r-k
ID: 13848455
Glad you got it fixed. Would you mind posting a summary of what finally made it work?
Thanks.
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LVL 2

Author Comment

by:modest911
ID: 13862851
I ran the eseutil after dismounting - defragged/repaired -
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Expert Comment

by:r-k
ID: 13862869
Thanks.
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Author Comment

by:modest911
ID: 13898018
Please close
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Expert Comment

by:Wayne Barron
ID: 15721868
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
[Delete - Refund]

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Carrzkiss
EE Cleanup Volunteer
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Expert Comment

by:Wayne Barron
ID: 15721884
(Correction on Cleanup)
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
[PAQ - Refund]

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Carrzkiss
EE Cleanup Volunteer
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Accepted Solution

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Computer101 earned 0 total points
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PAQed with points refunded (500)

Computer101
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