Router keeps resetting

Hi j_byron,

Make sure you have the latest firmware. This is always the first thing to try when you have a router problem.

Hope this helps,

Nikki

hi nikki,

i have already updated to the latest firmware.  Anything else you can think of?

Thanks

once many years ago after a new install of a cable modem, we had problems with the cable modem randomly disconnecting and intervals that had no consistency, it turned out that the tech had left 1 wire hanging from the shielding that was contacting the actual cable.  just a thought to check the cabling in general to make sure it is not damaged and couplings are fitted properly

Thanks, checked but this actually happens when the router is in numerous locations.  the setup often changes...

has it always done this or is this a recent "feature", and are all the setups in the same house?

Setups in different houses and it's not that recent.  i probably didnt do any volume downloading when i first got the router to notice, but it happens at random intervals.  sometimes it doesn't occurr though.

how is your connection quality in general, do you only loose conenction when doing large downloads? or is it even when you are not downloading.  have you tried running ping/packet loss tests through your provider? if not try pcpitstop.com and run their ping test, it will check major sites, if the results are consistently bad I would have a suspicion about the quality of service, I have actually seen the cable signal being too strong cause harm to high speed connections on cable systems causing disconnects and a high amount of packet loss

The pcpitstop returned results that were fine.

I think its a case of the original firmware because the problems only started after I upgraded.  Only problem is I don't have the original firmware and its not at the belkin site.

Thanks